Comments on: Horrendous Experience in Barcelona Airbnb Boat https://www.airbnbhell.com/horrendous-experience-barcelona-airbnb-boat/ Uncensored Airbnb Stories from Hosts & Guests Fri, 14 Jul 2017 00:12:49 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Mike Vaughan https://www.airbnbhell.com/horrendous-experience-barcelona-airbnb-boat/comment-page-1/#comment-17767 Fri, 14 Jul 2017 00:12:49 +0000 http://www.airbnbhell.com/horrendous-experience-in-barcelona/#comment-17767 Airbnb isn’t a real business, a real business has procedures to deal with customers and issues of payments or refunds or conflicts.

They are a platform that exists to make money while hoping guests and hosts can work things out or run up against a wall of shrugging and passing the buck and denial.

]]> By: Noemie Hansen https://www.airbnbhell.com/horrendous-experience-barcelona-airbnb-boat/comment-page-1/#comment-17766 Thu, 13 Jul 2017 22:02:30 +0000 http://www.airbnbhell.com/horrendous-experience-in-barcelona/#comment-17766 Oh my gosh, I just returned from Barcelona and could have written your post myself! I first rented a boat, and did not get access 5 hours after the check in time. So I cancelled and Airbnb “helped” me get another place. It took hours, and we finally checked in at midnight, into an apartment with literally no day light (as in totally dark if lights were not switched on) and no fresh air. Have you learned anything yet? I’m trying to claim for both rentals, since I got charged twice, so I’d love to hear about what you’ve learned.

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