Comments on: Home Trashed by Airbnb Guest and no Customer Support https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-customer-support/ Uncensored Airbnb Stories from Hosts & Guests Tue, 13 Aug 2019 03:28:37 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: frank lee https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-customer-support/comment-page-1/#comment-28621 Tue, 13 Aug 2019 03:28:37 +0000 https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-airbnb-customer-support-whatsoever/#comment-28621 Take this as a lesson. Airbnb could give a rats ass about you!
I just closed my account as they really have no soul left. I have been ahost for many years and this year the whole game changed. They want only corporate to won the homes and rent them
They dont want regular folks.
It is all for the guest and not for the host.
Hosts are screwed now!

]]> By: Jessica https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-customer-support/comment-page-1/#comment-28615 Tue, 13 Aug 2019 00:32:42 +0000 https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-airbnb-customer-support-whatsoever/#comment-28615 Agreed Anne. I wonder sometimes about whether some reviews are honest.

]]> By: Anne https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-customer-support/comment-page-1/#comment-28613 Mon, 12 Aug 2019 22:56:44 +0000 https://www.airbnbhell.com/home-trashed-by-airbnb-guest-and-no-airbnb-customer-support-whatsoever/#comment-28613 Airbnb seems to respond better to Twitter & Facebook submissions that phone calls.

Do you have rental insurance on your home? The Airbnb guarantee tends to not provide much coverage.

Do you have any exterior monitoring like ring or blink cameras? You must disclose them in your listing but if too many people are there or if they are not following your house rules outdoors (no interior monitoring allowed). Yes expensive but it’s that “an ounce of prevention…”

Don’t expect much help with the mess however damages to furniture & to your home, Airbnb should help with (maybe). If not file it under your rental insurance.

Leave the guest an honest review. Resist the temptation to be like me and go on a rant. Keep it short and factual.

“Cannot recommend guest. They left my home excessively dirty, trash scattered about yard, smoked in my “no smoking allowed” home, damaged furniture & countertops. Guest accessed a locked closet and removed contents. Guest moved interior furniture to the patio and left it. “

I hope you get this resolved soon.

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