Comments on: High-Risk Area Absent from Airbnb Reviews

By: Glenn Wentzel

Glenn Wentzel — Wed, 30 Oct 2019 18:04:57 +0000

Airbnb does not monitor the standards or condition of the accommodations a Host offers for a quick buck. We had to leave after the first night of a two night reservations because we were placed in the Host’s basement with an old Murphy bed. The hosts refused to reimburse us for the second night. We won’t be using Airbnb any longer because neither Airbnb or the Hosts are held accountable for the accommodations you’re paying for.

By: Madison Montgomery

Madison Montgomery — Sun, 27 Oct 2019 19:13:30 +0000

Someone isn’t being entirely truthful 🙂 .

Are you sure that when you contacted your host you didn’t mention anything about a refund or else you’ll write a scathing review? Or violated any of the content policy? Because that’s the only time your “factual” review will be taken down.

By: Jonah S

Jonah S — Sat, 19 Oct 2019 17:09:10 +0000

Airbnb doesn’t edit reviews. Hosts have the same issues with lies from guests.

By: Tara Gilbert

Tara Gilbert — Fri, 18 Oct 2019 11:30:54 +0000

I was factual. And generous even considering the circumstances. There was nothing wrong with my review at all. Except the fact that I mentioned being the victim of a crime. Which I had a police report to back up.

By: Brian

Brian — Fri, 18 Oct 2019 03:06:47 +0000

In reply to Tara M Gilbert. That's completely false. You can lie your a$$ off in a review and Airbnb won't take it down unless it violates their terms of service. There are tens of thousands of retaliatory negative reviews that are complete lies that Airbnb refuses to remove.

By: Brian

Brian — Fri, 18 Oct 2019 03:00:59 +0000

You should’ve thought harder about your review. Airbnb wouldn’t remove your review unless you violated their terms of service, so either you violated their terms in the review or in your communication with the host. Too bad, because the real way to alert future guests about the issue is to be factual in the review.

By: Concerned Citizen

Concerned Citizen — Fri, 18 Oct 2019 01:22:19 +0000

To be clear, reviews of all kinds are posted. AirBnB certainly does not edit them.

By: Jessica Berkel

Jessica Berkel — Thu, 17 Oct 2019 19:44:31 +0000

Yes I always do an extensive research of the neighborhood where I am staying. Just out of interest actually. Not really looking for crime.

By: Tara M Gilbert

Tara M Gilbert — Thu, 17 Oct 2019 17:25:49 +0000

That is because Airbnb weeds out any and all negative reviews. A crime was committed against me in my unit and they took my review down.