In my case, I wrote a slightly less than stellar review. It was professional and not rude in any way. The host completely flipped out on me. She continues to leave me harrassing messages and recently moved back into the house, which is just two doors down from where I live. She researched my employer and called him to issue a fake complaint against me in an attempt to compromise my employment. I had to involve the local police to try and get her to stop harassing me.

I am at a loss. I feel airbnb should protect me from this crazy woman. They “brokered” the transaction and continue to financially benefit from this hosts other rental in our town. Does anyone have an ideas or suggestions of what I can do to make airbnb stand up and pay attention and how to protect myself from this person? I’m considering filing a restraining order against her. I wonder if I should file a third-party liability claim against airbnb for their failure to take action or even respond to me.