Comments on: Good Enough for Secret Service, Not for Airbnb Verification https://www.airbnbhell.com/good-enough-secret-service-not-airbnb-verification/ Uncensored Airbnb Stories from Hosts & Guests Sat, 11 Feb 2017 17:11:14 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Brad https://www.airbnbhell.com/good-enough-secret-service-not-airbnb-verification/comment-page-1/#comment-15353 Sat, 11 Feb 2017 17:11:14 +0000 http://www.airbnbhell.com/what-a-freaking-nightmare/#comment-15353 I wish I had read your post earlier. In regard to the airbnb security check (which I fully understand the need for), I did not have “enough activity” for the facebook and linkedin options. I then tried four times to create a video that would pass muster for the airbnb security team. The first time the video was not long enough. The guidelines are confusing because they state 5-10 second length, 15 second length, and 30 second length all on the same page. The first was rejected because it needs to be 30 seconds in length. The second and third times I did a 30 second video that was rejected. I still do not understand the reasons for rejection. I was told by phone that my request was on an “urgent” status and would resolved shortly. Nonetheless, I was rejected for the fourth time. I tried to talk to the property owner and was able to do an email exchange but phone numbers were blocked so we could never talk to see if we could get around this issue. My last effort was to try to talk to an airbnb manager to report this problem (I had already lost my interest in this particular reservation and airbnb by then). I was transferred to a location that had prompts in French. and after a20 minute hold time a person with a heavy French accent asked me about the problem. I said I did not want to record the video again and this person immediately hung up. I was not rude at all during this process but my frustration was obvious.

I am sure many have had good experiences with airbnb. I had one previously myself. They definitely are not good at resolving problems, and their security check is flawed and asks for a very concerning set of information in terms of future identity theft. I was assured by the reasonable person who helped me through my second attempt to record the video that their system was foolproof. As a previous victim of identity theft, I have heard that one before.

]]> By: Geo https://www.airbnbhell.com/good-enough-secret-service-not-airbnb-verification/comment-page-1/#comment-15335 Fri, 10 Feb 2017 14:52:32 +0000 http://www.airbnbhell.com/what-a-freaking-nightmare/#comment-15335 Bue HELLO of course!!!? You are related to Bush and Pence. Rhetorical questions!!!!

]]> By: K Hamilton https://www.airbnbhell.com/good-enough-secret-service-not-airbnb-verification/comment-page-1/#comment-15325 Fri, 10 Feb 2017 02:34:24 +0000 http://www.airbnbhell.com/what-a-freaking-nightmare/#comment-15325 Agree with your comment on background checks, as no way they are able to do thorough checks. Whole business model is potentially very dangerous for neighborhood Residents, as never have any idea who is staying in a rented, and non owner occupied residence. How about Megan’s Law and Jessica’s Law guidelines? Residents have no way to check databas as people come and go. Residents are not in Commercial, hotel zones. Very concerning.

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