Comments on: Free Cancellation in 48 Hours that Doesn’t Exist

By: Anne

Anne — Fri, 11 Oct 2019 11:49:24 +0000

To Book an Airbnb & keep “shopping” with the intent of cancelling isn’t fair to the host. Most Airbnb hosts have 1 or 2 listings and depend upon the rental revenue.

If you book then cancel you’ve taken their listing off the available list so they possibly missed a real booking.

Btw-I had a guest who booked, promptly (within 3 hours) cancelled with the comment they had found a better place cheaper then 2 days later requested again to book my home. I declined the request. I didn’t trust them to not cancel again.

By: Anne

Anne — Fri, 11 Oct 2019 11:38:14 +0000

In reply to Mike Lambert. I agree.

By: Mike Lambert

Mike Lambert — Tue, 08 Oct 2019 11:09:55 +0000

Guests who book a month already thinking they are likely to cancel after a couple of days would not be welcomed at my property.

As for the rest of the post, I don’t understand it.

By: Brian

Brian — Mon, 07 Oct 2019 22:13:29 +0000

Based on what you said, Airbnb kept their service fees from your booking. They tell you on your website that guests can get the fees refunded 3 times per year, but you have to call and request it. They don’t refund the fees automatically if you cancel online, which is of course because they know some people (like you) won’t know or won’t bother to try.

The last paragraph you wrote is indecipherable.