This email address has been hacking my amazon account – do not reply. I’d happily gut who ever owns it if i got the chance.

Please take into consideration this claim and do everything you can to stop this.

Fortunately I havent send any money, unfortunate they have my passport copy.

I would also like to file for a compliant at a police station in Barcelona in order to avoid that my data will be used..is there an online system where I can do that?

I have phoned their help number repeatedly.. it says “we look forward to talking to you” etc and asks you to punch in your registered phone number with Air, which I did, then the caller is unceremoniously disconnected (how nice!)

No callbacks – no result… what to do now?

Hello,

i will try to help you. here is my email please contact me: manuelanils28@gmail.com

I wish I had seen this website before I made my Airbnb “booking”.
Just like Katja, I also was scammed in a way that’s similar to hers.
I transferred 970Euros 2 days ago to an account called “Airbnb Inc” in Poland.
I am also a first time Airbnb user and wasn’t familiar with the procedures.

I am based in Germany and I just came back from my bank and obviously, they cannot get my money back. I expected that but I was more worried about my bank account being compromised. I was assured that my bank account is safe. I hope that’s 100% true.

Anyway, back to the scam. I’ve searched for about a week on Airbnb’s website and contacted a couple of places. Even though the calendar showed the dates were available, I’d get a message back later that the apartment not available. That’s what got me in trouble.

Since Airbnb’s calendar is not up to date, when I found this new apartment, the listing had a note from the owner saying “Please email me for the most current availability”. Because of the poor calendar updates by Airbnb, I thought that contacting the owner for the latest availablility wasn’t strange.

It was through that contact with the “owner” that the scam proceeded.
He told me the apartment was indeed available and to start the booking process, I need to send him some basic information like name, address, phone number.

About 15-20mins later, I received an “official” email from Airbnb with my confirmation number, the exact address of the apartment and payment information. To complete the booking, I needed to do a bank transfer.

Bank transfer was done and only a few hours ago, I received an email from Airbnb saying that they suspected another Airbnb member requested to communicate with me via email. But this is already too late. I did email their Trust & Safety Center but haven’t heard back yet.

I know the money’s gone. I wish Airbnb was more prompt with their fraudulent warning emails. Also, they need to keep their calendar availability updated so that new users would not think they need to contact the owners directly for the latest info.

After thinking long and hard about what happened, it’s good that I wasn’t in Amsterdam and finding this out. Also, I’m glad I did not meet the “owner” to get the keys and I could have been robbed, my car stolen or worse, killed. So, the lesson for me now is to never transfer money online and always get a hotel because of personal safety. Airbnb’s slow customer service and the lack of guarantee of renter’s safety should be a warning to everyone who’s thinking of staying at a stranger’s apartment.

Hello Anonymous,

Sorry for your wedding. I have the same problem. I have paid for the same apartment in same period.
Please contact me to make togheder a complaint at paris to postal police.

here is my email: manuelanils28 (at) gmail.com

Hello,

Isabelle, I can help you. Just send me an email at manuelanils28[at]gmail.com with all the conversations + the fake invoice from supposedly AIRBNB. I have helped other persons in similar cases. We will discuss more after I receive the email from you

thanks