Comments on: Filth and Infestations at New York Airbnb Home

By: Papillon

Papillon — Fri, 10 Nov 2017 13:07:06 +0000

To Al and Nellie, the original poster stated quite clearly that they arrived at the Airbnb property late on a stormy night and I think it was for an overnight stay so, realistically, from the original poster’s point of view, there would not have been time for Airbnb to swoop down and rescue them from what was, after all, falsely advertised accommodation on the Airbnb website. .

Do either of you have any factual, personal experience of turning up at an Airbnb listing which, in reality, was such a horrible place to the extent that you contacted the host who was of no assistance whatsoever then you contacted Airbnb and they relocated you with professional alacrity? Just curious.

By: Al

Al — Thu, 09 Nov 2017 01:24:34 +0000

I was curious to see the listing and others reviews but it seems when following the link you gave that it has already been removed (hopefully by airbnb)

Anyway if the place was that bad I would not even think of sleeping there and call Airbnb right away, they would cancel the resevation and help finding a new place.

By: Nellie

Nellie — Mon, 06 Nov 2017 18:40:02 +0000

As it says on your booking confirmation if there are problems with your Airbnb contact the host first to try and rectify and if you can’t they will cancel the booking give you a full refund and help you find somewhere else. Did you do this?

What sort of Airbnb’s are you staying in. Do you look for long established hosts who are superhosts or have five start ratings with great reviews? If so, this shouldn’t be happening.