Comments on: Feeling Like I’m on Candid Camera with Airbnb

By: ck Atelier

ck Atelier — Mon, 02 Mar 2020 20:02:58 +0000

VRBO and Homeaway are far more honest and their customer service seems to be much better than Airbnb. I will never use Airbnb again. They are a bunch of crooks as far as I am concerned. Terrible customer service and worthless policies.

By: Concerned Citizen

Concerned Citizen — Wed, 26 Feb 2020 01:17:45 +0000

In reply to Guesty. Actually, Respondents here are counterbalancing these ridiculous stories where all we see is no personal responsibility from these posts.

By: Guesty

Guesty — Tue, 25 Feb 2020 20:14:53 +0000

Dear Judith:

The haters on this blog are a pretty typical cross-section of AirBnB hosts. Casual vistors to this page should understand that many AirBnB hosts are bitter people and that hotels and real bed and breakfasts are the way to go. Seriously- your host is just a rip-off artist with a lame rental.

The other things about AirBnB is rampant illegal discrimination- whether you are non-white or over 65 you will be treated with disdain. Hope all the haters have fun with the decline in world travel due to coronvirus fears.

By: Concerned Citizen

Concerned Citizen — Fri, 21 Feb 2020 00:58:02 +0000

In reply to Judith Chait. For someone who can’t seem to book her own arrangement you sure do have a lot of online activity on this platform. Who knew...

By: Judith Chait

Judith Chait — Thu, 20 Feb 2020 19:01:51 +0000

Here’s another idea. When you book a place, you can’t see every aspect of the apartment. In NJ a closet is not an amenity nor is a room considered a bedroom without one. And who would even think that an apartment wouldn’t have a dresser. And what about the host not allowed to do this according to her lease with her apartment complex? Where is her responsibility. Airbnb knew how we booked and I became point of contact. They never mentioned a 3rd party problem. So here is what I say. I hope when all of you who made a comment, find the years passing and you are 75, I hope someone tries to help you. Get with 2020? Why don’t you get with a little compassion. Shame on all of you. And, by the way, Airbnb finally did the right thing ?

By: Jonah S

Jonah S — Thu, 20 Feb 2020 16:03:15 +0000

In reply to Judith chait. Oh boo hoo. You broke the rules. You think that your age gives you a break? Using that as an excuse is even more shameful. Stay away from something you don't understand if it's so frightful. Taking it out on them is not the answer, and shaming someone isn't either. Stay in a hotel next time and live and let live.

By: Concerned Citizen

Concerned Citizen — Thu, 20 Feb 2020 07:51:55 +0000

In reply to Judith chait. Shame on you for not acknowledging your culpability here. If someone buys you a car and you don’t like the color, the dealer owes you nothing.

By: Maria

Maria — Thu, 20 Feb 2020 06:45:16 +0000

I agree that this time it’s your own fault. If you do book a room where you do not see a closet on the pictures, don’t expect one.

However, I agree there is a cancelling system from hell – if you do not stay within this room, you will not get ANY money back.

Easiest idea would be to go to the next supermarket and buy some kind of clothes rack.

By: Judith chait

Judith chait — Thu, 20 Feb 2020 04:26:27 +0000

Well here’s to all of you who thought we were in the wrong. Did you ever try to sell an apartment and take pictures of it. You don’t take pictures of every wall. Yes I assumed there was a dresser on some wall. No one thinks it strange that there wasn’t. As far as getting with 2020, I hope someday when you are 75 someone will help you. Shame on all of you. And for your information Airbnb is doing the right thing!

By: Concerned Citizen

Concerned Citizen — Thu, 20 Feb 2020 00:21:20 +0000

In reply to Judi chait. Yes, you didn’t see it because you didn’t book it or discuss with hosts directly. Open an account and do it yourself. It’s 2020.