Comments on: Extremely Bad Airbnb Host Protection Experience

By: priya malhotra

priya malhotra — Tue, 17 Apr 2018 00:21:01 +0000

same . here . £5000 of damage and just refuse to pay . host takes keys and we need emergency lock smith . airbnb refuse to pay . smash the place up . and refuse pay . when airbnb guests are fine its great but when it goes wrong they just shut up shop and refuse to carry on any dialogue

By: David Aaron

David Aaron — Fri, 30 Mar 2018 03:16:38 +0000

Works for law firm but doesn’t read TOS????? Name the law firm so we can avoid using them please. Oh and Grzegorz Duda. Do you really believe AirBnb would pay someone to review and respond to this site? What you are seeing is a balanced reaction from hosts and guests (in my case hosts) and honest responses. If you don’t like it you best find another sandbox to play in. I call it as I see it. Airbnb is certainly not perfect but nor are all guests and hosts.

By: Grzegorz Duda

Grzegorz Duda — Thu, 29 Mar 2018 12:44:24 +0000

I see airbnb protectors lap dogs already running around barking in favour of their owner, I wish airbnb would spend more time bringing their policies to the order than hiring trolls that meant to go around and protect them for any cost making up the dumbest lies

By: Nellie

Nellie — Wed, 28 Mar 2018 20:36:37 +0000

I am sorry this is completely down to you.

Airbnb clearly outlines how its guarantee works on it’s Airbnb Help Centre In the information he clearly states you must contact them before your next guest arrives.

I simply don’t believe you only have a half an hour turn around between guests. No host could possible clean a whole property change bedding etc within half an hour.

Most hosts have check in post 3 p.m.

And know you didn’t have to submit full details of the claim in the time you had between check out and check in. All you had to do is call Airbnb or contact them online to start the claim process.

Stop being so melodramatic and spend some time reading up on how Airbnb works on its Help Centre.

By: Pumpkin

Pumpkin — Wed, 28 Mar 2018 19:55:45 +0000

You’re an employee of a “quite powerful” Belgian law firm and couldn’t work out the Airbnb Host Protection Policy?! Yeah right, and my name is Thicky Thick:)