https://www.airbnbhell.com/damage-deposit-and-support-ambassadors/ Uncensored Airbnb Stories from Hosts & Guests Wed, 23 Sep 2020 23:03:06 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/damage-deposit-and-support-ambassadors/comment-page-1/#comment-38916 Wed, 23 Sep 2020 23:03:06 +0000 https://www.airbnbhell.com/damage-deposit-support-ambassadors-etc/#comment-38916 I totally understand what you are talking about. I had a similar experience. At first, AirBNB said I didn’t report in time before my next guest checked in. I showed them the property of my photo (evidence) and the support message I sent 16 minutes after the guests checked out. Then the ambassador denied my request again, this time without any reason, and closed the case. It seems like AirBNB tried its best to prevent hosts from claiming damage, and used all excuse to deny requests. I met all the requirement to be payed for the damage that the guests left, but I was denied without a reason. It is unacceptable.

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