By: Jen

Jen — Fri, 06 Apr 2018 03:57:43 +0000

Real easy solution….book a decent hotel. They have to have business licenses and health and safety standards. Boycot Airbnb and other crappy internet platforms. You get what you pay for. If you are cheap you are gonna get cheap.

By: Marie

Marie — Thu, 05 Apr 2018 09:47:20 +0000

Hi I had the same problem with airbnb recently, but it wasn’t as bad as the accomodation you had booked, so I was able to stay for the booked nights. BUT! The property also didn’t match the advertised pictures, because the furniture was worn out, it wasn’t clean at all and everything was run down. And there was a really bad smell within the whole house. I complained to airbnb 2 days later, because I wanted to enjoy my holiday the first days and didn’t want to get into a discussion with airbnb within the first days of my vacation. I documented everything and sent the pictures to airbnb. They just told me then the pictures on airbnb of the house where verified and the host is convinced, that it still looks like this in real life. Maybe the pictures have been verified at the beginning, when the host started renting the property, but that was maybe 4-5 years ago and with a few guests each week, you have to do some maintenance to keep the standard, that was advertised. The host insisted that I was lying, although I took the pictures, which tell another story. As if I was responsible for all the broken furniture and missing cleanliness right after I entered the apartment….. I made the experience, that most airbnb hosts don’t like to be criticized, especially when they got their approval by prior guests, which stayed there few years ago, when the house probably used to be ok.

Comments on: Charged for an Airbnb Property I Couldn’t Use

By: Jen

By: Marie