Comments on: Charged for a Private Single Bedroom I Didn’t Book https://www.airbnbhell.com/charged-for-a-private-single-bedroom-didnt-book/ Uncensored Airbnb Stories from Hosts & Guests Mon, 03 Feb 2020 11:15:43 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Michael Lilburn https://www.airbnbhell.com/charged-for-a-private-single-bedroom-didnt-book/comment-page-1/#comment-33691 Mon, 03 Feb 2020 11:15:43 +0000 https://www.airbnbhell.com/private-single-bedroom-in-euston/#comment-33691 Not necessarily. I researched various properties in Austin and ended up booking one. Somehow Airbnb also booked me into another one for the same exact dates. So a double booking. Time stamp showed the one I didn’t book came 8 minutes after the first one. Never received a message on the booking. Airbnb customer service is no help.

]]> By: Robin Shannon https://www.airbnbhell.com/charged-for-a-private-single-bedroom-didnt-book/comment-page-1/#comment-32960 Tue, 07 Jan 2020 11:56:00 +0000 https://www.airbnbhell.com/private-single-bedroom-in-euston/#comment-32960 If you were charged, you got to the check-out page, noted the charges, accepted them and hit submit! You have to understand there is not a room full of people accepting bookings. With up to 2 million per night, the system is automated and operates to certain protocols, and I can positively state, if you were charged, you accepted the invitation to submit a booking and proceeded and the automated system took care of it from there. The host/s had nothing to do with it, you entered a contract with Airbnb!

Airbnb are guilty of lots of things which offend both hosts and guests….. but fraud is not one of them.
Please bare in mind that many people who read this site have a substantive knowledge of how the platform runs, and to blame the host or the platform for a mistake you made does not reflect well on you!

]]> By: James Welch https://www.airbnbhell.com/charged-for-a-private-single-bedroom-didnt-book/comment-page-1/#comment-32900 Sun, 05 Jan 2020 21:26:43 +0000 https://www.airbnbhell.com/private-single-bedroom-in-euston/#comment-32900 I don’t think you understand how it works, and something isn’t quite right here. If you never completed confirmation for a booking, then the host never got paid for it and it’s no use contacting the host, you have to contact Airbnb. However, I’m betting you did complete the booking, possibly without knowing it, and then didn’t show up. In that case, I doubt you’ll be getting any money back.

]]> By: Kaylee https://www.airbnbhell.com/charged-for-a-private-single-bedroom-didnt-book/comment-page-1/#comment-32899 Sun, 05 Jan 2020 20:59:29 +0000 https://www.airbnbhell.com/private-single-bedroom-in-euston/#comment-32899 If you were charged for your booking that means the booking was confirmed.

Airbnb customer service are the ones responsible for guest payments, not the host. You need to contact Airbnb customer service directly about your issue since they are the ones who deal with the payments 🙂

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