<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	
	>
<channel>
	<title>
	Comments on: Canceled our Upcoming Reservation and Closed our Account	</title>
	<atom:link href="https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/feed/" rel="self" type="application/rss+xml" />
	<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/</link>
	<description>Uncensored Airbnb Stories from Hosts &#38; Guests</description>
	<lastBuildDate>Sat, 05 Oct 2019 07:18:01 +0000</lastBuildDate>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	<generator>https://wordpress.org/?v=6.8.3</generator>
	<item>
		<title>
		By: Sharon Strimling		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29969</link>

		<dc:creator><![CDATA[Sharon Strimling]]></dc:creator>
		<pubDate>Sat, 05 Oct 2019 07:18:01 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29969</guid>

					<description><![CDATA[I just had a awful Problem with Airbnb customer service as well. Who can I make a claim to or talk with about that? Anyone know??]]></description>
			<content:encoded><![CDATA[<p>I just had a awful Problem with Airbnb customer service as well. Who can I make a claim to or talk with about that? Anyone know??</p>
]]></content:encoded>
		
			</item>
		<item>
		<title>
		By: Mark		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29895</link>

		<dc:creator><![CDATA[Mark]]></dc:creator>
		<pubDate>Tue, 01 Oct 2019 14:07:08 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29895</guid>

					<description><![CDATA[In reply to &lt;a href=&quot;https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29825&quot;&gt;Angela Alexander Lloyd&lt;/a&gt;.

Best reply ever. And great advice. Many thanks from another Superhost.]]></description>
			<content:encoded><![CDATA[<p>In reply to <a href="https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29825">Angela Alexander Lloyd</a>.</p>
<p>Best reply ever. And great advice. Many thanks from another Superhost.</p>
]]></content:encoded>
		
			</item>
		<item>
		<title>
		By: John		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29845</link>

		<dc:creator><![CDATA[John]]></dc:creator>
		<pubDate>Sat, 28 Sep 2019 22:34:22 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29845</guid>

					<description><![CDATA[I agree with Derek.  Remember it is really not so personal, but just an automated system with a few airheads as backup!  You really have no rights online when you sign them away during &quot;terms acceptance&quot;.

The new policies for 2019 are:
1.)No inside cams or cams for private areas. (parking cams acceptable but even questioned)
AIrheads are all about protecting themselves from litigation ... but NOT the hosts property.
2.)No help from airheads for what they define as &quot;arbitrary fees&quot;.  This means additional services, sales and even fees for damages.  You can &quot;claim for damages&quot;  with full proof of replaced/repaired items with receipts and typically get about 50-75% of claims.
I started to include fees for guests  that do not follow rules, causing extra cleanup and other damages.  This works good to &quot;scare people into behaving&quot;, but Airbnb will not enforce or collect on items in your rental contact and listing.  It is optional to pay any costs other than the original booking cost.  As more &quot;bad player guests&quot; learn this optional rule they are abusing it more and more.  

Here are the main issues this causes:
Over occupancy, health and safety issues and fires.   Since airheads refuse to even enforce the rental contracts on its listings for the agreed number of guests they are many times promoting parties and over occupancy of buildings.  This causes bad situations where the only solution is to evict a guest to prevent over occupancy or loses of fees for additional guests.  We have also had people who smoke on our property located in a high danger wildfire area and get no help from airheads to charge fees for breaking this rule,  putting the whole community at danger of a fire.

Here is my current strategy:
I always question guests that book less than 4 and let them know they need to correct the request. Guests pay additional fees for #5 and  #6 guest on my rental.  I also have a question that is given for each booking that requests description of all guests and basic travel plans.
I also disclose that a security cam watches the parking lot and that I live nearby.
When a group asks for &quot;certain nights of occupancy&quot; they are required to pay up front and then I give them a refund for less guests on certain nights.  Half of them tend to be all nights and get no refund! 

I am at the point where I will NOT check in groups that show up with extra guests.   That is a default of contract to have extra guests on the property at any time! Before 2019 airheads would charge for additional guests with proof and not make it an optional payment.   Airheads now avoid this issue by ignoring it and promoting &quot;lock box rentals&quot;.  It has only happened a few times out of hundreds of rentals, so it is not so bad to lose some bookings.  Who knows if I will get removed from the platform for following UBC occupancy requirements for health and safety, not to mention loss of additional guest fees.  I am currently punished for being a responsible host, not using lock box type check in, and having a security cam in the parking areas.  I have been at the lowest ranking for searches for about 2 years when airheads started discriminating against responsible hosts.  Airheads want to promote profit at your cost on your property with no confirmation to laws or safety as part of that profit equation!  I fortunately live in a high demand global tourist destination, and still stay 50% booked.  You can only imagine why so many communities are down on airbnb and its airheads.  I hope to sell my property soon and get out of this mess!]]></description>
			<content:encoded><![CDATA[<p>I agree with Derek.  Remember it is really not so personal, but just an automated system with a few airheads as backup!  You really have no rights online when you sign them away during &#8220;terms acceptance&#8221;.</p>
<p>The new policies for 2019 are:<br />
1.)No inside cams or cams for private areas. (parking cams acceptable but even questioned)<br />
AIrheads are all about protecting themselves from litigation &#8230; but NOT the hosts property.<br />
2.)No help from airheads for what they define as &#8220;arbitrary fees&#8221;.  This means additional services, sales and even fees for damages.  You can &#8220;claim for damages&#8221;  with full proof of replaced/repaired items with receipts and typically get about 50-75% of claims.<br />
I started to include fees for guests  that do not follow rules, causing extra cleanup and other damages.  This works good to &#8220;scare people into behaving&#8221;, but Airbnb will not enforce or collect on items in your rental contact and listing.  It is optional to pay any costs other than the original booking cost.  As more &#8220;bad player guests&#8221; learn this optional rule they are abusing it more and more.  </p>
<p>Here are the main issues this causes:<br />
Over occupancy, health and safety issues and fires.   Since airheads refuse to even enforce the rental contracts on its listings for the agreed number of guests they are many times promoting parties and over occupancy of buildings.  This causes bad situations where the only solution is to evict a guest to prevent over occupancy or loses of fees for additional guests.  We have also had people who smoke on our property located in a high danger wildfire area and get no help from airheads to charge fees for breaking this rule,  putting the whole community at danger of a fire.</p>
<p>Here is my current strategy:<br />
I always question guests that book less than 4 and let them know they need to correct the request. Guests pay additional fees for #5 and  #6 guest on my rental.  I also have a question that is given for each booking that requests description of all guests and basic travel plans.<br />
I also disclose that a security cam watches the parking lot and that I live nearby.<br />
When a group asks for &#8220;certain nights of occupancy&#8221; they are required to pay up front and then I give them a refund for less guests on certain nights.  Half of them tend to be all nights and get no refund! </p>
<p>I am at the point where I will NOT check in groups that show up with extra guests.   That is a default of contract to have extra guests on the property at any time! Before 2019 airheads would charge for additional guests with proof and not make it an optional payment.   Airheads now avoid this issue by ignoring it and promoting &#8220;lock box rentals&#8221;.  It has only happened a few times out of hundreds of rentals, so it is not so bad to lose some bookings.  Who knows if I will get removed from the platform for following UBC occupancy requirements for health and safety, not to mention loss of additional guest fees.  I am currently punished for being a responsible host, not using lock box type check in, and having a security cam in the parking areas.  I have been at the lowest ranking for searches for about 2 years when airheads started discriminating against responsible hosts.  Airheads want to promote profit at your cost on your property with no confirmation to laws or safety as part of that profit equation!  I fortunately live in a high demand global tourist destination, and still stay 50% booked.  You can only imagine why so many communities are down on airbnb and its airheads.  I hope to sell my property soon and get out of this mess!</p>
]]></content:encoded>
		
			</item>
		<item>
		<title>
		By: Angela Alexander Lloyd		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29825</link>

		<dc:creator><![CDATA[Angela Alexander Lloyd]]></dc:creator>
		<pubDate>Sat, 28 Sep 2019 01:37:07 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29825</guid>

					<description><![CDATA[Hi Sophie, totally concur with Derek. Have been a super host for over 4 years now with 130 visits (my own property). Firstly, cameras inside a property is an absolute no, no! I would never personally book a property that utilises this, it smacks of distrust at best to voyeurism at worst, and could lead to you being accused of all sorts. Like yourself I have had guests abuse/break and it is always a balancing act as to whether it is worth risking the loss of your super host status over small amounts. The charge for reconnecting the cameras is excessive. re-list, take the cameras out, stop selling bits and bobs and build a great reputation on hosting. All the best and good luck x]]></description>
			<content:encoded><![CDATA[<p>Hi Sophie, totally concur with Derek. Have been a super host for over 4 years now with 130 visits (my own property). Firstly, cameras inside a property is an absolute no, no! I would never personally book a property that utilises this, it smacks of distrust at best to voyeurism at worst, and could lead to you being accused of all sorts. Like yourself I have had guests abuse/break and it is always a balancing act as to whether it is worth risking the loss of your super host status over small amounts. The charge for reconnecting the cameras is excessive. re-list, take the cameras out, stop selling bits and bobs and build a great reputation on hosting. All the best and good luck x</p>
]]></content:encoded>
		
			</item>
		<item>
		<title>
		By: Derek		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29820</link>

		<dc:creator><![CDATA[Derek]]></dc:creator>
		<pubDate>Fri, 27 Sep 2019 20:16:18 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29820</guid>

					<description><![CDATA[Hi Sophie, here is my advice as a host with multiple listings. First off, the camera inside is 90% likely what did it. Even if you disclose you have a camera inside, it can still get you into trouble. Even if you have a camera outside, you still should disclose it but in the future, DO NOT put any cameras inside.

So for the solution, here it is. Airbnb will not reactivate your old account. They won&#039;t no matter who you contact or even if you sue them, it is just a waste of money and stress because you probably don&#039;t have a strong case. 

So the solution is, get a new bank account, change the ip address in your home, you can perhaps install nordvpn or just get a new internet provider, change your cell phone number and create a new account under a diferent name. This is the ONLY way you can get your account up and running again. Yes, you will lose your reviews and superhost status but you will get it back eventually. Just be cautious and change the pictures so it does not look obvious that it is the same listing. Also at the end of the day, it is possible that a different owner bought the home and is hosting now and based on the pictures looking similar to your previous listing, they probably won&#039;t shut down your account because it looks like it is a completely different host. 

You will be fine just think with your head and creatively. Don&#039;t keep wasting your time to convince them to reactivate your account. It won&#039;t work. Just read up on the several comments from hosts on the airbnb community forum and you will see it is not worth your time doing this. Just start fresh and DON&#039;T put any cameras inside and let the little things like $2 chocolates go. Sometimes when you try to get $2 from a guest, you end up losing thousands because that guest is just evil and will report you for things. 

Take my advice, trust me on that.]]></description>
			<content:encoded><![CDATA[<p>Hi Sophie, here is my advice as a host with multiple listings. First off, the camera inside is 90% likely what did it. Even if you disclose you have a camera inside, it can still get you into trouble. Even if you have a camera outside, you still should disclose it but in the future, DO NOT put any cameras inside.</p>
<p>So for the solution, here it is. Airbnb will not reactivate your old account. They won&#8217;t no matter who you contact or even if you sue them, it is just a waste of money and stress because you probably don&#8217;t have a strong case. </p>
<p>So the solution is, get a new bank account, change the ip address in your home, you can perhaps install nordvpn or just get a new internet provider, change your cell phone number and create a new account under a diferent name. This is the ONLY way you can get your account up and running again. Yes, you will lose your reviews and superhost status but you will get it back eventually. Just be cautious and change the pictures so it does not look obvious that it is the same listing. Also at the end of the day, it is possible that a different owner bought the home and is hosting now and based on the pictures looking similar to your previous listing, they probably won&#8217;t shut down your account because it looks like it is a completely different host. </p>
<p>You will be fine just think with your head and creatively. Don&#8217;t keep wasting your time to convince them to reactivate your account. It won&#8217;t work. Just read up on the several comments from hosts on the airbnb community forum and you will see it is not worth your time doing this. Just start fresh and DON&#8217;T put any cameras inside and let the little things like $2 chocolates go. Sometimes when you try to get $2 from a guest, you end up losing thousands because that guest is just evil and will report you for things. </p>
<p>Take my advice, trust me on that.</p>
]]></content:encoded>
		
			</item>
		<item>
		<title>
		By: Sue Huss		</title>
		<link>https://www.airbnbhell.com/canceled-our-upcoming-reservation-and-closed-our-account/comment-page-1/#comment-29818</link>

		<dc:creator><![CDATA[Sue Huss]]></dc:creator>
		<pubDate>Fri, 27 Sep 2019 19:53:37 +0000</pubDate>
		<guid isPermaLink="false">https://www.airbnbhell.com/after-the-review-was-deleted-by-cas-manager-the-security-department-canceled-our-upcoming-reservation-and-closed-our-account/#comment-29818</guid>

					<description><![CDATA[Let me guess Airbnb will not pay your claim.]]></description>
			<content:encoded><![CDATA[<p>Let me guess Airbnb will not pay your claim.</p>
]]></content:encoded>
		
			</item>
	</channel>
</rss>
