Comments on: Beware of Moderate Cancellation Policy, Negative Reviews

By: Rod Olson

Rod Olson — Fri, 31 Jan 2020 22:08:30 +0000

How on earth do you know before arriving what your faced with when you get there we had a bad experience when we arrived is there anyway to get our money beac? We went in and it was horrible we packed up left and went to a motel the host said he would do whatever we needed for us to stay there is no way we were going to stay he would of had a week or two weeks worth of work

By: Vicki the hostess

Vicki the hostess — Tue, 02 Jan 2018 01:10:11 +0000

BUT you have 24 hours after arriving to back out IF the dwelling is not clean or is not how it was advertised. To make this work you MUST immediately call airbnb and the host, like within an hour after arriving. I would definitely document with many pictures and witnesses (if possible) First call the host and give him/her a shot at making it right. If that isn’t possible or if you can’t get ahold of the, whine loudly to Airbnb. While your on hold, start uploading pics of what wasn’t advertised correctly. THat is how it is done.

By: The Dexter

The Dexter — Mon, 01 Jan 2018 16:02:44 +0000

The Moderate Cancellation policy, in fact all three cancellation policies m – has to do with timing BEFORE arrival. You have five days prior to check-in day to cancel only.