https://www.airbnbhell.com/bad-airbnb-owner-trying-to-scam-guests/ Uncensored Airbnb Stories from Hosts & Guests Sun, 15 Mar 2020 17:21:54 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/bad-airbnb-owner-trying-to-scam-guests/comment-page-1/#comment-34719 Sun, 15 Mar 2020 17:21:54 +0000 https://www.airbnbhell.com/bad-owner-trying-to-scam/#comment-34719 My takeaway here is you stuffed 10 kids into a New York City apt.

]]> https://www.airbnbhell.com/bad-airbnb-owner-trying-to-scam-guests/comment-page-1/#comment-34711 Sun, 15 Mar 2020 12:07:25 +0000 https://www.airbnbhell.com/bad-owner-trying-to-scam/#comment-34711 Not sure if this was your first time using Airbnb, a lot of guests who are familiar with the process know how crucial it is to *immediately* notify Airbnb customer service if there are issues upon arriving. If this is your first time I definitely can see why you wouldn’t find telling them right away very important, but unfortunately with the reputation Airbnb is getting, it’s crucial to be on top of things and have good communication with host and CS if issues arise. CS is very cut and dry. They look at it like you did not mention a broken fridge (which is pretty important to use during your stay) and try to side with the most reasonable or “believable” account of what actually happened. Hope things worked out in your favour. Usually if they don’t find a solution they will pay out the host for the damages anyway (the guests usually don’t know this). Again all depending on the circumstances.

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