I once had a disabled young woman and her handler stay and the were so grateful to be treated so well. One morning she threw yogurt and berries around at breakfast and I cleaned it up with a smile. Poor thing. I think your treatment of others comes back to you in the end.

I also never had the time to “spy” on everyone online. You went to my website and booked directly if the room was available. When you arrived you were treated well like everyone else.

I don’t know what language this guest is writing in but see nothing that would make me not allow them to stay. I would also ask the moderator to remove this posting entirely. It is wildly inappropriate to call out this person in this way. My two cents.

Posts like this remind me why hotels will always be my preference.

As an innkeeper there were 3 things that you absolutely should NOT have an opinion about. Ever! Religion, politics and a persons sexuality. Don’t ever go there. As a host think of yourself as a business and ALL you should care about is getting their money. You should never have expressed your opinion about religion whether generally or specifically. People who are religious are extremely serious about it. As serious as you are a non believer. In this case Airbnb was right to shut you down. They are all about “belonging” (corny I know) and your opinion to this potential guest told them that they don’t belong with you. You have to put yourself in the guests place hearing what you said.

The CORRECT way to handle the situation would be to refuse the guest. Airbnb asks why you say you were uncomfortable or not a good fit. NEVER ever give a specific reason like you gave this guest. As a host you should have NO opinion about these 3 things and you can go and go as a host.

Lastly I will say that you should never be on just one site. I absolutely hate Airbnb but Booking.com and VRBO are excellent. Expedia and Home away are decent. Get yourself on those. There are quite a few other good ones as well. Ask other STR hosts who they use. There is also something called My Allocator that keeps your calendar among multiple sites and prevents any overbooking. Highly recommend them.

Best of luck and hopefully you can turn this negative into a positive.

Regards,

JB

Does anyone else see the irony in the atheist going to [Airbnb]hell?