Comments on: AirBnS: Enough is Enough for this Airbnb Host

By: Tatjana

Tatjana — Sun, 20 May 2018 21:43:10 +0000

the resolution centre of airbnb is a joke.
5-y experience of hosting

By: John C Brown

John C Brown — Fri, 18 May 2018 01:00:06 +0000

I must have been really lucky! All I had was white trash named Gene from Town Creek, AL submit rent then at the last minute bring his wife! We were to meet at 4:30 on May 2 but I had forgotten. 40 minutes later I answered their text inviting them back! They declined! I told them to come back and unpack! They were to lazy to leave a friend’s house and come back. Realizing they were not coming I finally offered to I either let this be a prepay for next time or would return pay out minus a one night’s inconvenience fee. The following Wednesday I saw they had posted a negative review about my place! They stated I was not friendly and my house was dirty! Sort of hard to make that judgement when you have never been inside my home or spoken to me in person! Of course Airbnb sided with them and gave them a full refund which they technically forfeited by choosing not to come back to my house or officially canceling. I called the couple telling them them how I felt about the bogus negative reviews! Of course this lead to 10, I lost count, harassing phone calls from Gene! After blocking his number all that this led to was me forfeiting the money which I was planning to give back even after the harassment! As far as I know the case management still has done nothing about the false negative review, but she did present a snarky attitude and was to stupid to read proper English as I presented text messages demonstrating my willingness to get the guest to come to the house and unpack, so I have that going for me! My guest have been good but after even this one this is not worth the trouble! I’ll be an uber driver for extra money and go with a primary competitor when I want to travel

By: m

Wed, 16 May 2018 12:42:22 +0000

I have a situation where I would like to take airbnb to court as well. I have thousands of dollars of damages that I’m wondering how to pay and airbnb won’t even pay me the money of the people that completely trashed the place. They said that the people complained about the “check in” mainly bc they booked at 11:40pm and showed up at 3 in the morning. They solved that by breaking in… and therefore – they deserve a refund. Endless “resolution centre” BS about being paid out for all the damages they caused after they checked in…parties and loud music until 5am. Smell of smoke and marijuana. Hole in walls, cigarette butts in the carpet and burn marks in the hardwood floor. Dried puke…

By: Mary

Mary — Tue, 15 May 2018 00:34:16 +0000

I has a domestic violence issue at my home in SF where the police kicked down my door to have access. There was property damage and I was forced to cancel all future reservations all and all my damages are about 10,000-

I submitted all paperwork, invoices, pictures and police report. Airbnb had done NOTHING. I think a class action is necessary as well. I am currently exploring that option.

By: David Aaron

David Aaron — Sat, 28 Apr 2018 08:02:57 +0000

A bit of detail would help.

By: A. Smith

A. Smith — Fri, 27 Apr 2018 23:45:13 +0000

On behalf of hosts and guests many class action lawsuits. …