Comments on: Airbnb Sides With Host in Nearly All Cases https://www.airbnbhell.com/airbnb-sides-host-nearly-cases/ Uncensored Airbnb Stories from Hosts & Guests Sun, 25 Aug 2019 19:10:11 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Chris https://www.airbnbhell.com/airbnb-sides-host-nearly-cases/comment-page-1/#comment-29023 Sun, 25 Aug 2019 19:10:11 +0000 http://www.airbnbhell.com/airbnb/#comment-29023 Just a head up the first persons comment is bullshit.. we called Airbnb and the host.. and there was still an excuse that we didn’t give the host enoug time to respond.. even though the host deliberately didn’t respond till the next day so that the payment could process and they could argue that they did their best.
Also Aribnb gives NO fucks… we had a toddler with us. and airbnb told us to wait 30 mins for resolution.. we waited 3 hours..nothing.. then we called back said we were leaving the establishment and heading home and then 1 hr after that they message “we want to confirm you’re leaving the residence and going home and therefore will not need us to set you up in a hotel” it’s all garbage.. they will tell you when you call that someone will call you back (because by call center standards when you disconnect it’s a resolution) .. the place we booked had fake phots.. which were staged to look nicer than it was.. and airbnb’s final ruling was “WE STAND BY THE HOST IN THIS CASE AS YOU DID NOT GIVE THE HOST ENOUGH TIME TO RESOLVE”
airbnb’s main goal is to NOT refund you and to keep you waiting or till you give up .. so they can keep the service fees and keep their hosts happy since that’s their main income stream.. they have no consumer protection.. and they don’t give a fuck… also heads up no travel insurance covers airbnb issues…

we had to call back for issues like this multiple times where the “resolution agent” took over 1 hr and then we found out the agent was offline till tomorrow…

when things go wrong with AIRBNB and you’re stuck alone.. you’re screwed..

on another note.. if you’re a scammer and want to post false listings and take full advantage of airbnb host protection … post there..as you know you will get away with at least some money.. since airbnb doesn’t even bother to verify if you own the place, if the place looks as it does etc…
fuck this app and their SLAs

]]> By: Alex https://www.airbnbhell.com/airbnb-sides-host-nearly-cases/comment-page-1/#comment-18431 Thu, 10 Aug 2017 23:04:19 +0000 http://www.airbnbhell.com/airbnb/#comment-18431 You should have called Airbnb and let them know about the cleanliness issue and the bed bugs. Always enter a place like that ready to take pictures for documentation in case something goes wrong. You would have been easily rebooked or put into a hotel with your money from the listing reimbursed to pay for the hotel. That would have been a very easy fix had you taken pictures and explained the situation.

]]> By: Paul https://www.airbnbhell.com/airbnb-sides-host-nearly-cases/comment-page-1/#comment-18134 Fri, 28 Jul 2017 07:55:18 +0000 http://www.airbnbhell.com/airbnb/#comment-18134 This is truly sad. You should have contacted Airbnb immediately upon inspecting the property and verifying it was not the property you paid for. Still, very stressful and a definite waste of a family weekend…….

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