Sue, what’s your problem?

You’re fine. I just discovered this site and already it’s clear some people are here simply to attack anyone who complains. The site owner really ought to do something. Users like Sue Ellen really detract from the experience.

Why are you so nasty, Sue?

When did I say I expect somebody to hold my hand? I expect last-minute cancellations to not exist – better yet, I expect hosts who cancel to actually cancel it, instead of just accepting all the requests automatically and not even being apologetic about their lack of care for their AirBnB page.

AirBnB shouldn’t allow hosts like that to have automatic acceptance on, or perhaps they should rethink whether they should have the option of auto-acceptance at all.

Even another time when I had another host who simply didn’t say or respond to anything, and I cancelled earlier because of this experience, I had to wait for AirBnB to contact them first before I could book another place (because if they somehow get to them and I book another place, I’d have to pay for both listings). There’s literally no possible win for the customer when last-minute cancellations happen/have to happen.