Comments on: Airbnb Reviews are to Serve the Business

By: Anna

Anna — Mon, 04 Nov 2019 09:20:50 +0000

I have used airbnb a lot during a period, and advise people not to use it (at least the budget accomodations, a bit cheaper than a hotel)
1. I found 5 out of 10 had a criminal record (even money laundering) and the rest serious financial troubles.. Many people who rent out rooms are in desperate situations because of their personality and choice they have made. Desperation make bad hosts.
2. Reviews are wildly exaggerated positively, as Guests seem to lie just to be able to stay cheaply (poor? stingy?). It is a veritable lalaland, to be found nowhere else. On airbnb hosts, guests and the company seem to have some kind of joint psychosis.
3. Indecent sexual advances are quite common. I have had one sexual assault and several other highly inappropriate SUPERhosts
4. Most hosts lie_ inaccurate photos, how many people are living there, internet, breakfast et c. LYING is standard on airbnb
5. Airbnb does not give a shit, as long as it does not give bad publicity. They just want MONEY and do not care for your safety at all. Their standards are abysmal
6. Airbnb destroys the housing market globally and actually promotes greed.

If you are not extremely poor, stay at a hotel. It will also be cheaper in the end (proper breakfast et c), you will not have to deal with shady hosts and unplanned negative surprises.

By: Sandra

Sandra — Fri, 01 Nov 2019 09:53:02 +0000

In reply to Olga. Your review will be pulled if you write about any ongoing case with airbnb or if the review is hateful, discriminating etc. It is the same for everyone and any experienced host will know that. I'm an experienced host, danish/western europe so I'm not used to having to do with corruption and things like that. I have educated myself within the airbnb system and find it to be pretty fair and square.

By: Olga

Olga — Fri, 01 Nov 2019 01:45:31 +0000

In reply to Brian.

I wonder how much Airbnb pays you.. I ve seen you being quite passionate about it and post on multiple posts .

Airbnb has just blocked my factual review because I opened a dispute which ruled against me .

I had all the evidence but as everyone else mentions Airbnb cannot care less .

This is against the European Commission enforcement action which states that the customer should be given advanced warning before Airbnb decides to remove any content and yet customer have the right to appeal . And guess what! I was not even told they would not post my feedback!

By: Sandra Mønster

Sandra Mønster — Wed, 30 Oct 2019 14:49:30 +0000

In reply to Glenda.

Your review is not instantly published as the review system is blind meaning it won’t get published before the host submit a review OR when the review of 14 days are over. If you wrote a bad review and it was published straight ahead and your host still needed to write one – what do you think would happen? I read a lot of things in here where it is quite obvious that those who writes doesn’t got a clue about how the airbnb system work but assume a hell of a lot .

By: Glenda

Glenda — Fri, 25 Oct 2019 03:59:53 +0000

In reply to Brian. My negative review has not been posted and neither of the conditions stated apply.

By: Pissed off Neighbour living next to Airbnb from Hell

Pissed off Neighbour living next to Airbnb from Hell — Thu, 17 Oct 2019 07:50:25 +0000

We live next to the Airbnb from hell. so bad that we are now with solicitors developing an injunction for Court. Our “super host” has nothing but good reviews which Airbnb refuse to take down even tho we’ve provided substantial evidence to the contrary… including involving Environmental Health Dept, Advertising Standards Authority for wrongful (and illegal) descriptions of location and about the property itself, upheld twice now….. our Super Host provides a discount for leaving good reviews……. so don’t be fooled by reviews on Airbnb…. its all to promote properties that make the company £££$$$+++ profits.

By: Brian

Brian — Wed, 16 Oct 2019 23:32:03 +0000

The only time Airbnb blocks reviews is
1. When they have proof of review extortion. E.g. the guest says to the host “If you don’t give me a refund, I’ll give you a bad review.”
2. Proof of a 3rd-party booking. E.g. Joe uses his account to make a reservation, but only his friend bob actually stays in the listing.

So, which violation of Airbnb’s terms of service are you guilty of?

By: Jessica

Jessica — Wed, 16 Oct 2019 21:52:19 +0000

The floor was like concrete? Did the description promise soft floors? Did it say the yard would be beautiful? Spiders in the house?
Doesnt sounds like something that warrants a bad review. If you say she had hundreds of reviews that means the place is usually booked so maybe she quite honestly could not accomodate your booking change.