Comments on: Airbnb Punishes COVID-19’s Most Vulnerable

By: Anna Grue

Anna Grue — Sun, 03 May 2020 22:25:16 +0000

This happened to me and I’m so angry! My trip was June 6-9, I canceled April 18th because of Covid and travel. At the time, their extenuating circumstances policy covered only until May 31. As of May 1st they extended this date until June 15th but because I canceled 10 days before the extension I am not eligible for a refund for 50% of my reservation cost ($172.23). Had I waited until May 1st to cancel, I would have received a full refund. I’m getting penalized because I was proactive and canceling early. I spoke to a supervisor and they said there was nothing they could do, basically I could try and sue if I wanted.

By: V

Fri, 24 Apr 2020 17:29:26 +0000

Don’t mind Jonah S, he is a troll. He is trolling everybody.

Here, sign a petition against AirBnB:

http://chng.it/Wjk4MsP9

By: Jonah S

Jonah S — Thu, 23 Apr 2020 18:02:57 +0000

Clearly you have this all wrong. There are so many articles in the paper and online about how Airbnb changed its extenuating circumstances policy and overrode all host cancellation policies in order to give 100% refunds, to the point where there are now class action lawsuits being put together against Airbnb by hosts who say the change was illegal. Get a grip! Your story is patently FALSE.