Comments on: Airbnb Protects Hosts at the Expense of Guests https://www.airbnbhell.com/airbnb-protects-hosts-expense-guests/ Uncensored Airbnb Stories from Hosts & Guests Sun, 19 Jun 2016 22:20:00 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: LAC https://www.airbnbhell.com/airbnb-protects-hosts-expense-guests/comment-page-1/#comment-10109 Sun, 19 Jun 2016 22:20:00 +0000 http://www.airbnbhell.com/airbnb-protects-hosts-at-the-expense-of-guests/#comment-10109 I feel really bad you and totally understand — am going through a v similar situation with Airbnb, it’s unbelievable. I paid £1300 for six nights in an apartment in NYC, late May – but the apartment photos and location were all a lie. The apartment was a shell of what I was expecting and don’t event go there about the pool that took up 3 entire photos on the listing. That’ll be another $100 charge! I could go on… I wrote a balance fair v truthful review. The kind I would have liked to have read, instead of just positive ones about other apartments. They have not let it be posted as I state the hosts name in it. Ok – well – it was on the posting anyway… But even then – why remove it! Just delete the name but keep the rest published. An absolute joke and makes me see who is the protected one in the overall Airbnb relationship. They have offered me $100 Airbnb credit to show their understanding, not that l’ll be using them ever again! Can’t warn friends and family away from them enough! Shame, as have had 2 wonderful trips before this thanks to them — but this trip has really been a bad experience.

]]> By: Peter Mueller https://www.airbnbhell.com/airbnb-protects-hosts-expense-guests/comment-page-1/#comment-10038 Wed, 15 Jun 2016 13:53:37 +0000 http://www.airbnbhell.com/airbnb-protects-hosts-at-the-expense-of-guests/#comment-10038 Never use AirBnB unless they are massively cheaper.
If anything goes wrong, they make no attempt to resolve the problem. Absolute horror.
They charge your credit card, but refuse to refund.

Once you find a listing you can probably contact the same host directly too. Much easier and saves you the service fee and lots of hassle. The service is absolutely no use.

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