Comments on: Airbnb Not Allowing Some Guests to Book?

By: KK

KK — Mon, 07 Feb 2022 11:09:57 +0000

I’m coping this too…
We have basically been empty for the last couple of months or so and looking like remaining that way thanks to whatever policy this is… I spend ages asking and answering questions to make sure we have honourable guests. I even send out pre-approvals and the like and airbnb have blocked them all!!! ?????

By: Amy

Amy — Sat, 06 Feb 2021 19:15:09 +0000

This just happened to me. Apparantly people under 25 cannot book whole homes/apartments as a way to prevent parties. This also happens of its a last minute booking but they don’t even specify what ‘last minute’ is. I’m booking more than a week in advance.
Apparantly as soon as people turn 26 they stop partying? What a joke

By: Eileen

Eileen — Tue, 02 Feb 2021 01:57:06 +0000

I just attempted to book and spoke to the host all day he even gave me a special offer for the property. I got this message and tried to book from my partners phone, same message. I called Airbnb and was told I could book a private room or hotel room but not a private home due to party restrictions. I will not be having a party or extra guests. This is ridiculous!!! I feel bad for the hosts… how are they supposed to make money?? Absolutely ridiculous

By: Me

Me — Tue, 25 Aug 2020 23:35:05 +0000

In reply to Kayle. 72 hours? Lol the one next to me doesnt even wait 5 hours

By: Alan Moore

Alan Moore — Fri, 29 May 2020 17:37:49 +0000

All users who seek to book a residence are ‘risk profiled’ using software they boughtt when they acquired Trooly. (https://fortune.com/2017/06/16/airbnb-trooly-background-checks/)
As a user you have no way of knowing what data they are using, what way they arrive at their decision and no way to challenge their automated decision.

So it may not be your property, it may be the hidden decision arrived at because of what they believe about the person trying to book..

By: hugo d cardenas

hugo d cardenas — Mon, 25 May 2020 12:12:39 +0000

They are great liars. There’s also a new rule for Covid 19, you need about 72 hrs after a checkout to clean your place. Nobody can book before this 72 he period expires.
Also if your house is considered a “possible party ” house. They will block guests or sometimes even deactivate the listing. That was their respond to the party issues and shooting that happened a few months ago in a house party.
They don’t appreciate their hosts at all.

By: Kayle

Kayle — Mon, 25 May 2020 00:22:24 +0000

Yes I’ve had this. One customer service rep with Airbnb told me it was due to the renters age, but this was not true as the renter was over 25 and had several 5 star reviews. Then I called again and the next rep told me it was due to Coronavirus. They are useless.