Comments on: Airbnb laissez-faire when it comes to customer service https://www.airbnbhell.com/airbnb-laissez-faire-when-it-comes-to-customer-service/ Uncensored Airbnb Stories from Hosts & Guests Thu, 28 Nov 2019 05:52:58 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Marguerite Ballantine https://www.airbnbhell.com/airbnb-laissez-faire-when-it-comes-to-customer-service/comment-page-1/#comment-31710 Thu, 28 Nov 2019 05:52:58 +0000 https://www.airbnbhell.com/airbnb-listing-is-a-fraud/#comment-31710 You do not get the physical address of your rental until just a few days before your actual booking.

]]> By: Howard Luken https://www.airbnbhell.com/airbnb-laissez-faire-when-it-comes-to-customer-service/comment-page-1/#comment-31688 Wed, 27 Nov 2019 18:33:07 +0000 https://www.airbnbhell.com/airbnb-listing-is-a-fraud/#comment-31688 Airbnb is a fraud. They just kicked thousands perhaps hundreds of thousands of hosts off the platform after that killing at an Airbnb in California. I was on Airbnb for around a year. I had so many unbelievably privileged, complaining, whining people I couldn’t believe it. Guests who never bothered speaking to me but would Savage me personally in their reviews after they had stayed. It culminated in 3 of 6 rooms being rented by overgrown children in their early twenties completely trashing my home, screaming at one another at the top of their lungs at 1:30 in the so loud they could be heard throughout the house, pulling decorative swords off of the wall and playing with them and tampering with the two security cameras I have pointing out the driveway and parking area which also have interior cameras In the public spaces of the living room and kitchen just like any hotel has security cameras in their Lobby and public areas. They are even on camera laughing and saying quote Howard is going to be pissed! Hahaha end quote. Airbnb asked for the proof and evidence which I gladly send them. Instead of kicking these rude, thoughtless overgrown children off of Airbnb having just signed up, They turned around and kicked me off of the platform! Airbnb is a fraud. They give you zero opportunity to question their decision whomever may have made it and absolutely no way to appeal it. I am still receiving emails from their computer saying go to this page and you can appeal the decision and when you do there’s nothing there!  Everything is gone including my financial records. Thanks Airbnb for being so inclusive and non-discriminatory that you never support the host.

]]> By: Jessica Berkel https://www.airbnbhell.com/airbnb-laissez-faire-when-it-comes-to-customer-service/comment-page-1/#comment-31687 Wed, 27 Nov 2019 18:25:46 +0000 https://www.airbnbhell.com/airbnb-listing-is-a-fraud/#comment-31687 It does not say if you cancelled. It only said you complained. You cannot get a refund unless you cancel.

Regards,

JB

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