Airbnb would not act that swiftly at this point in their venture. They won’t do anything because they stand for nothing…except charging a fee to be a middle man. They don’t care…it’s just another phony Millennial company

“We left immediately, contacted Airbnb, and booked three last-minute hotel rooms which were expensive.

We followed the rules on filing a claim and getting a refund on the website and they wouldn’t refund us. ”

It appears to me that they, in fact, did turn around and walk out and called Airbnb, as you suggested, and got nowhere.