Comments on: Airbnb is Inconsiderate to their Customers

By: Jonah S

Jonah S — Fri, 06 Sep 2019 22:46:23 +0000

Always read the fine print. Too bad for you. Given the refund policy of this host, you got a pretty good deal.

By: Tom

Tom — Sun, 01 Sep 2019 16:13:22 +0000

Just dispute it with your credit card company – and kick Airbnb to the curb – there are other platforms, as well as hotels, motels, bed & breakfasts and even hostels

By: Geoffrey

Geoffrey — Sun, 01 Sep 2019 04:37:16 +0000

In reply to Mike Lambert.

Yes, I very much agree with you Mike.

I also wonder what possibly could have happened within an hour of booking so that the guest “couldn’t make it and needed to cancel”.

By: Geoffrey

Geoffrey — Sat, 31 Aug 2019 23:09:17 +0000

With a cancellation policy of ” “a cancellation should be at least 14 full days prior to the listings (sic) local check-in time” and making a booking less than 7 days before arrival, I would not have expected a refund.

It is very generous of the host to allow you a 50% refund when he did not have to; it is not stealing by any means.

By: Mike Lambert

Mike Lambert — Sat, 31 Aug 2019 21:01:44 +0000

” I always cancel within 48 hours if need be”

That statement doesn’t engender much sympathy from me.

Airbnb rentals are not like hotels, and you should not expect them to be.