Comments on: Airbnb Hosts Cannot Request Government Issued Photo ID?

By: Tiffany Walker

Tiffany Walker — Tue, 10 Aug 2021 01:45:29 +0000

I cancelled my reservation because a host wanted to make photo copies of my iD ! I live in New York where people scam & use your info for all types of things. Airbnb already verified myself & my guest. It’s unacceptable for an host to expect people to give out there personal information to absolute strangers. If anything happens to their home Airbnb covers them & have enough of our information to get in contact with us !

By: La Carey

La Carey — Mon, 28 Jun 2021 22:49:00 +0000

The bad actors will have fake ID. The rest of us are tired of having our identity compromised when “encrypted” servers are hacked. Please don’t request a scanned or photo of ID. If the credit card and the billing address match, then the payment will reach you. And the fees are certainly high enough to cover the insurance on a rental.

By: Caroline Anderson

Caroline Anderson — Mon, 06 Jan 2020 08:40:43 +0000

Check the fine print on your insurance. Some insist that you get the guest contact details otherwise it voids your insurance (because the underwriters can’t follow it up). Suggest emailing your insurer and asking, and filing a copy of their response some place safe.

By: Anonymous

Anonymous — Wed, 20 Nov 2019 01:54:52 +0000

Where are you based, and where are your guests from? I think it’s illegal to request a scanned ID in some jurisdictions, for example the Netherlands. There could be all kinds of problems if it’s legal to request a scanned ID in your jurisdiction but not in your guest’s jurisdiction.

By: DragonflyHill Collective

DragonflyHill Collective — Fri, 15 Nov 2019 17:28:47 +0000

If airbnb is not telling you you cannot require i.d. then I don’t see the problem. If you need a case sent to a manager, “escalate it” that’s the airbnb terminology

We have always requested I.D. and a registration form filled out upon check in. (We do not require guests to send us it prior to check in.) In two cases, guests refused to present ID and cancelled their appointment upon check in. They demanded a refund. Airbnb backed us up and our moderate refund policy was honored. Guests need to READ THE LISTING.

ALSO, I’ve filed at least 3 claims with the resolution center within the time limit and with documentation and airbnb honored all the claims for damages.

https://www.airbnb.com/help/article/465/can-hosts-ask-guests-to-sign-a-contract

“Some hosts require their guests to provide a government ID in order to book their place or experience. ”
https://www.airbnb.com/help/article/2356/what-does-it-mean-when-someones-id-has-been-checked

By: California Host

California Host — Fri, 15 Nov 2019 09:27:53 +0000

It’s not practical to check IDs at checkin. The real reason for this dangerous practice is that Airbnb doesn’t want you stealing their customer. It’s 100% wrong to expect that hosts let total strangers with no ID nor security desposit into your property. Until this practice is put to a halt this platform will remain unethical and dangerous. Booking.c and Expedia do not stop you from getting ID. This policy is motivated by pure greed. If hosts were given ID they could do backgrounds checks.

By: James

James — Wed, 13 Nov 2019 18:55:53 +0000

All Airbnb is worried about is getting sued by a guest because the guest gave a host their ID and it was misused or leaked, etc.

There isn’t anything explicit about whether hosts can collect IDs if they put it in the house rules, so the customer service people are just giving you their own interpretations.

The only way Airbnb is certain to allow you to collect IDs from guests is if your local laws require it.

To be honest, there’s really no reason to collect the IDs. You are naive if you think having a copy of the guests purported government ID will somehow guarantee you will be able to collect damages from a guest. Get your own short-term rental insurance that includes loss-of-use/loss-of-income.

By: jon w owens

jon w owens — Wed, 13 Nov 2019 18:42:29 +0000

I am no lawyer but that certainly sounds correct.

By: Sander

Sander — Wed, 13 Nov 2019 18:17:21 +0000

You can limit reservations of guests in ‘reservation requirements’. Select National ID as a requirement.
This way, people with bad intentions are filtered out partially. Also you can require ID upon check in, and mention in your house rules that they will need to show ID when checking in. Make sure to send them the house rules one day before check in a message.