Comments on: Airbnb Host Insists a Guest Cancel without Notice

By: kkay

kkay — Mon, 20 May 2019 09:15:07 +0000

In reply to Michael Torbert. more reason to just get a real hotel room. If you show up early, they can usually accomodate you. If they cant, they just have you come back later. They dont take it personally, have a fit and cancel the whole reservation while taking your money. that sounds ludicrous.

By: Anne

Anne — Mon, 06 May 2019 00:05:58 +0000

I recently read a HOST story asking if she was correct in cancelling a reservation of a guest who showed up several hours before check-in and accessed her home by using the door entry code provided in the host via Airbnb correspondence. The prior guest left early so the room was vacant but not cleaned. The new guest was unhappy the room wasn’t cleaned and was rude/aggressive to the host. The host was unhappy to find an unexpected guest in her home. The host contacted Airbnb & cancelled because the guest violated the house rule check-in time.

These stories are too similar.

I don’t know where you were traveling but if it was in the USA where every McDonalds & Starbucks offers free wi-fi so it is easily available.

By: Michael Torbert

Michael Torbert — Mon, 29 Apr 2019 15:27:49 +0000

Airbnb has a history of not acting quickly to support existing reservations.
However, you shouldn’t have asked to check in early on checkin day. That’s not fair and is extremely frustrating for the host. If you wanted to check in early, you should have asked prior to making the booking.