Comments on: AIRBNB HOST DOUBLES PRICE AFTER BOOKING – NO PENALTY!

By: Teree

Teree — Wed, 18 Sep 2019 13:51:26 +0000

I just went to Vegas and was charged resort fees of $35.00 and $45.00, $15.00 for coffee service, $35.00 for a refrigerator, $24.00 a day for parking. So Airbnb is still a bargain

By: Tracy

Tracy — Tue, 27 Feb 2018 03:39:14 +0000

Same thing happened to me today. Booked a Soacious One Bedroom Townhouse in Virginia Beach, VA in June, confirmed with host and had multiple correspondence. She messaged me today saying the price was wrong and it would be an extra $560 for the week. I declined the change and asked her to cancel and she tried to tell me I had to request the cancellation. When I pointed out that per her strict cancellation policy I would only receive 50% of my fees back she lied and told me I would receive it all. The Airbnb site says that the host can not guarantee the refund as they will uphold the hosts cancellation policy. I then used the link to request the host cancels and she thankfully did. But there is no review on the listing. The same place is available for the same dates, her calendar was not blocked. And since it happened so far in advance I can not leave a review. And she gets to go on to try to scam someone else. It is not fair that they do not penalize scamming hosts the way their policy states. This was my first and last experience with Airbnb.

By: Andrea

Andrea — Wed, 17 Jan 2018 03:17:43 +0000

Hi, I had the exact same thing happen to me today. I booked an appartment in Rome for 60 euro for 3 nights and now the host says its 330 euro for 3 nights. I had no idea and just liked the place, but I would like Airbnb to absorb the cost. So there is no way that Airbnb/this host pay for their mistake? I know the host could end up cancelling if I don’t, but I think it is really unfair.
Also they are like this -platform- and I don’t know if the local rules apply to them.

By: PJ

PJ — Wed, 22 Nov 2017 14:20:58 +0000

Same thing happened to me – booked a place in Lewisburg PA (hosted by Van – watch out for him!) and then a few months later received a request to approve an increase of $134 (“Increased maintenance costs, I hope you understand” he said – jerk). I declined the increase and invited him to cancel the “contract” (at least I *thought* it was a contract – silly me), which he then did several days later. Now I’m leery about *any* ABNB purchase I make. In this case, I hadn’t already purchased non-refundable airfare, but what if I had? I’d be marjorly screwed. I’m about to abandon ABND entirely. Very poor business practice.

By: Natalia

Natalia — Sat, 04 Nov 2017 22:28:28 +0000

The technology is there, i am a host and there is an option to make different price for certain period of the year. If a host is not friendly with Airbnb system then it is their problem, not of the guest. Mostly likely this kind of hosts are crooks and trying to play the system. Shame on them! I made a mistake once with the price and hosted the guest all the same accepting my own mistake. Airbnb should be much more strict about such behaviour. Interesting that my husband had the same experience from a host from Holland twice. I agree with Leita, there should be much more serious consequences for the dishonest hosts.

By: Aziz

Aziz — Wed, 04 Jan 2017 15:00:29 +0000

Last weekend we made a booking for late Dec 2017 with a host for one of her apartments in Dubai. Money has been taken from our credit card and now we have had an email from her stating that the price for the dates which were advertised on the Airbnb and were selected by us are not applicable for those dates and we have to pay triple the price advertised and charged. This is mis-selling by Airbnb. If Airbnb want to operate in UK they will have to comply with the UK laws and cannot treat the UK consumer as they have.
Airbnb may have to invest in technology to allow their hosts showing different prices for different times of the year.
We are still investigating what we can do and what rights we have.

By: Leita

Leita — Mon, 21 Nov 2016 18:42:22 +0000

We just had a similar experience with our NYE booking in Amsterdam. We booked several months ago, and I just received a change request from the host for 50% more $. Of course I declined because we paid the amount we originally agreed upon. The host then canceled the reservation stating that the reason was because he can only accommodate 4 people. We are 5, but I clearly stated that in our early correspondence and he said he was ok with that as long as the bed situation works for us. I said yes (the 5th person is a 2 year old). We are now working with Airbnb to try and find a comparable booking in close proximity to the original booking a month before our NYE trip. And it sounds like they do not plan to penalize the host. We feel like the host should be banned from Airbnb for extortion and fraud.