Comments on: Airbnb: A Great Way to Ruin your Vacation

By: paul

paul — Mon, 12 Sep 2016 12:33:41 +0000

I was referred to a airbnb by a friend who gave me a telephone number to call. I text the number and asked if a room was available. The host text me back with a address. I show up at address on stanton st in rancho Cucamonga. I stayed at this airbnb several times. At first everything was good. But each week and weeks after room became more and more dirty and linnen smells like pee. The hosts kids were very loud and bad. I try to complain to host and I find out host doesn’t speak read or write english. So needless to say I could not communicate to host. So I got on the airbnb Web site and I see the same room I had been staying in was advertised for $50 per night. I was paying $100 per night. This was a case of honest mistake (which I doubt) or a case of faults advertising. Or host just over charging. I contacted airbnb customer service and I was told that since I booked directly through the host and did not receive a booking number I could not get a refund. I believe that since the host was advertising on the airbnb Web site they should be responsible. The host did not generate any paperwork for me. How could she if she can not read write or speak english. I paid host directly if my host didn’t give receipt h I will was to prove my stays there. So I stayed at there 7 different times over charged seven times which comes out to $350. I feel host is a representative of airbnb and should honor the refund and mistake of the host since I could not committed to the host my concerns. I feel the host should have generated some kind of documents for my stays there. If host doesn’t speak read or write english how do I get refund for the over charges. Airbnb told me I was shit out of luck no refund without a booking numbet. Airbnb I feel should honor my requests. One give back the over charges and take airbnb host off there Web site.

By: Ava

Ava — Sat, 10 Sep 2016 00:04:22 +0000

Hi HOlly, are you ok now or still on streets? Once I had a stupid website taking my money and leaving me broke in a foreign country without actually booking the airline ticket they supposed to have been able to book for me… That left me homeless for 2 nights until a relative sent me money to fly out. So i feel for you. Its a hard way to learn from mistake.

By: Holly

Holly — Fri, 09 Sep 2016 00:12:30 +0000

SAME thing happened to me in the UK, including their system charged my card TWICE for a big amount of money for a single reservation, they see it in their system but because the system didn’t complete the reservation on their end – BUT TOOK MY MONEY 2x – they’re saying I don’t have a reservation but I’m out of ALL the money.

I’m now stranded in the UK with NO place to sleep, can’t afford a hotel because they maxed out my card with their mistake, but won’t even pay for a hotel.

I’m literally on the streets and they’re like, SORRY.

Can we not sue them en mass? This is such B.S. It’s ILLEGAL crap!

By: Danyal

Danyal — Mon, 05 Sep 2016 21:22:15 +0000

You have to pick and choose. The cheapest option wont be the best, and the deal too good to be true, probably, is too good to be true. Contact the host before, ask questions, ask for more pictures and show interest. Read their previous reviews, see who has left them reviews and check out their profiles etc. Do alot of research in and around the hosts profile in general.

These things will help seed out the bad hosts and lower your chances of coming across one.

By: Sophia

Sophia — Thu, 25 Aug 2016 15:46:41 +0000

I think airbnb has no quality control & has a lot of hosts that try to make money in an underhanded way and would never be able to make it as b&b hosts et c…. Have had the same experiences and most hosts lie in their descriptions…. many very ODD people seem to be hosts (desperate need of money??)

By: Ann

Ann — Thu, 25 Aug 2016 08:30:55 +0000

I fully agree,
spend more money for an Hotel…. My story is also terrible! wont write this here soon… one time airbnb and never again!