By: Airbnbhosting

Airbnbhosting — Tue, 31 Oct 2017 15:20:29 +0000

You should get airbnb to remove the review, they did it for us after a guy tried to sexually assault us and leave a fake review.

By: Kristin Bird

Kristin Bird — Fri, 08 Sep 2017 12:48:57 +0000

Great advice above. Also I know underwear man was traumatic for you, but …. this story is hilarious. After canceling / reposting, I recommend having a friend stay, at least for Review 1 — and leave a fair review of what sounds like a gorgeous home. But just between you and me, closing off parts of a shared home, unless it’s your master bedroom, is slightly odd.

By: JR

JR — Thu, 07 Sep 2017 22:11:14 +0000

Hi, a fellow host here. Dont worry, I have been hosting via nearly a number of properties with airbnb for 5 years this is a very unusual . I operate empty properties though not shared spaces so a bit different. Airbnb has been excellent to work with in almost every case for me and all of he guests in which it comes up in conversation so the horror stories I know do happen from time to time but percentage wise, are rare, this one sounds horrid so soo sorry it was your first. I personally wouldn’t rent out in my own home as my personality is introversive leaning so I wouldn’t deal well with the constantly changing landscape of people , personalities, relationships, attitudes, mannerisms, etc. that is involved with renting within a personal space. Many love it and are amazing at it. Some dont know until they have tried, but this is not a common situation I am sure. Airbnb is a large company and has to follow proceedures to keep themselve out of hot water and also not change policies for a few but not for others. Also considering the magnitude and odd nature of this encounter I doubt they have tons of historical policy to quickly deal with this either, so it may very well take some time. If I were you, especially as this is a new listing., is to close it. Take some new photos that are a bit different from the first set, maybe alter the property name and start fresh. Relatively easy to do. low cos, and you can move forward.If you were established this would be much more complicated as you would have built a clientele base, a review background, etc. that you would lose by closing this account.You do not , so to cut ties and start again would be the easiest thing for you I think.There is no policy against it and I do not believe airbnb would have any issue with it either Hopefully this will set a precedent for airbnb as well as what to do in this type of situation. I hope this helps and reassures you a bit. Keep us posted as to how it goes. If you can see my email, dont hesitate to send me a message if you have any questions on it. Am happy to help. I remember the beginning as well!

Comments on: Airbnb Evicted Guests, Then Let Them Leave 1-Star Review

By: Airbnbhosting

By: Kristin Bird

By: JR