Comments on: Airbnb Does not Support Hosts During Outbreak

By: Pissed off neighbour of a large Airbnb property next door.

Pissed off neighbour of a large Airbnb property next door. — Fri, 20 Mar 2020 09:33:02 +0000

Well, Dean, depends on your point of view doesn’t it? We are suing our so-called Super-Host… why? Its a large property and the person claims it accommodates 12 people in the advertising…..but….. We get on average between 20-40 people (yep we’ve counted them)…. its all about the profits to this so-called Super-host. We’ve had drugs, we’ve had Caliphates, we’ve had endless trespass, we’ve obvioiusly had anti-social behaviour, threatening behaviour including threats of violence to us, we’ve had all-night parties – countless times of the police and other authorities involved – you name it, we’ve had it ….. and we are not alone worldwide…. Airbnb couldn’t care less so long as the money comes rolling in. This is a totally unregulated industry – it should be regulated.

By: ML

ML — Wed, 18 Mar 2020 19:01:43 +0000

Oh well, you’ll always get someone like this on a public bulletin board……

By: dean

dean — Wed, 18 Mar 2020 07:17:04 +0000

In reply to Pissed off neighbour living next to a large Airbnb property. Hey pissed off neighbor, why are you pissed off about an AirBnB next door? I mean why oes people get upset when their neighbors turns it into a BnB. Its their property they should be able to do with as they please. Its none of your business what they do. And please dont say that its because of all the different people that stay or because they have loud parties . Every time (3 times) a host had told me that their neighbor didnt like the fact that they rented short term the neighbors all had this in common. First off is everyone of them had a dog that barked every time i pulled up, and not just for a minute they would bark long after I would go into the house. And every one of them neighbors would look out the windows when I pulled up, no matter what time it was. And they wouldnt just look and see who it was and then walk away, they would sit there looking out the window until I would go inside. Why do they have to do that, there is nothing wrong with seeing who just pulled up but once you see who it is walk away, anything more is none of their business. So if you are one of those neighbors, mind your own business and you wont get pissed off so much. And if you have the barking dog might I suggest stopping it from barking for 10 minutes after the people go into the house.

By: Share

Share — Tue, 17 Mar 2020 16:28:45 +0000

Dean Rogers,
Thank you so much for sharing your point of view. Your comment said it all. Still stunned by the events that have transpired, specifically ABB overriding the policies set by hosts *and agreed to* by confirmed guests and providing full refunds for cancellations with little regard for the devastating
financial losses suffered by hosts.

A simple solution would’ve been to spilt the payments 50/50: 50% refunded 50% paid out.
Or issue credits to guests for future travels.

Or advising and assisting guests to seek reimbursement under the travel insurance provision provided by most if not all major credit card companies.

My feeling is ABB panicked, then acted hastily to please and appease Twix on the Left with little regard and consideration for Twix on the Right.

Better to take a little more time and decide on a plan that provides for both sides equally. Just my opinion.

P.S. I lost all of my rental income for March and April. That’s about $4500– a lot of money for a single, recently laidoff, 2nd year public school teacher.
(Dance, Social Studies, Budget Cuts)

Commenting from the sparkling tile floor of my master bathroom, tub adjacent and freshly sanitized (the bathroom, not me) picking thru the contents of a thoughtfully created *Welcome Basket * in anticipation of my guests non-arrival.
Outfit of choice:
Fluffy white tear-stained terry cloth robe…

By: Dean Rogers

Dean Rogers — Tue, 17 Mar 2020 04:48:27 +0000

You know I am shocked at the replies left here. Arron and everyone else should be ashamed of what you just said. I am not a host, I am a guest who like every other guest that canceled (including you Arron) got a full refund from AirBnB, but unlike you heartless people I only accepted a 50% refund. Why should those people have to pay the whole bill they are no more at fault than I was. Guest agreed to the host cancellation policies when they booked it, now just because AirBnB is throwing them under the bus you are going to take advantage and not honor your agreement. Do you guys realize that people are going to lose their homes, children are going to go hungry and sadly there will be people who feel their only option is to kill themselves. Just because you wanted to save a few hundred bucks. You say why should you pay for a service you never received, well if you wont do it because thats the fair thing to do how about you do it because thats what you agreed to do back when you made the reservation, its called integrity something AirBnB will never be accused of having. All I can say to all the people who has taken a full refund is that every time you look at your bank balance think about the pain and suffering you caused people in order to save a little bit of money. I am so disappointed in people right now

By: Anon

Anon — Mon, 16 Mar 2020 05:09:18 +0000

It is WRONG to charge guests under the current circumstances. Why should we pay when we have never even used your services. Do not exploit people under epidemic circumstances.
A host just like you is not returning my money(more than $3000) because corona is nothing to fear according to them. Apparently Airbnb people have no regard for human life. Greedy airbnb is host centric and gives a damn about guests, saying we cannot do anything because the host does not want to return your money. Greedy people !!!

By: share

share — Mon, 16 Mar 2020 03:31:39 +0000

You are not alone. I too am suffering the result of ABB not upholding my strict cancellation policy to the tune of $4300. So unfair and leaves me in a very scary position as a tenant who relied on that income for rent payments.
I don’t understand why guests might not seek help from their CC companies to recoup funds from canceled trips. Just a thought.

By: Bob Evans

Bob Evans — Sun, 15 Mar 2020 22:08:10 +0000

@pissed off neighbor-
Thank you! I couldn’t have said it better myself!

By: John

John — Sun, 15 Mar 2020 18:18:44 +0000

STRs or former airbnbs will all need to be furnished monthly rentals as AIRbnb continues to not follow its own policies. Hosts need to just ignore all future rentals and make person to person deals. In fact guests can still show up to pay cash but take airbnb out of the deal. Hosts will just start using up the rest of airbnbs reservations and take the leads. Airbnb can not even verify valid cancellations be it host or guests as communities go into lock downs.

By: Maximum return

Maximum return — Sun, 15 Mar 2020 15:19:52 +0000

I ran a traditional bed and breakfast for decades and still know many hosts in the business. Indeed they are hurting as are hotels, restaurants and many other businesses that rely on travel. They also have enormous bills. Talking to these hosts however they are NOT charging guests who cancel. Most have a 7 day cancellation policy and are waiving the one night charge even if at the last minute. I my self have no plans to travel anywhere in the near future and I know many others feel the same right now. Stay close to home for a few weeks people!

Additionally I will say that whilst you set up the cancelation “penalty” as hosts I personally feel it is WRONG to charge guests a cent under the circumstances. If YOU called me on the day of your stay and were ill I would politely cancel and ask you to call again when you felt better. Nobody likes to have to pay for nothing. And of course I didn’t want sick people around.

Your “company” will just have to figure it out like any other business being impacted. Perhaps you could rent the 20 units out long term to locals desperate for housing thanks to the likes of Airbnb and yourself? Would certainly help pay the bills…………………….