https://www.airbnbhell.com/airbnb-customer-service-airbnb-hell/ Uncensored Airbnb Stories from Hosts & Guests Fri, 04 Nov 2016 19:20:38 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/airbnb-customer-service-airbnb-hell/comment-page-1/#comment-12692 Fri, 04 Nov 2016 19:20:38 +0000 http://www.airbnbhell.com/executive-airbnb-hell/#comment-12692 I agree. cannot even get my account reinstated due to a credit card error.

]]> https://www.airbnbhell.com/airbnb-customer-service-airbnb-hell/comment-page-1/#comment-12689 Fri, 04 Nov 2016 18:39:00 +0000 http://www.airbnbhell.com/executive-airbnb-hell/#comment-12689 I’m glad I saw this post. I had the same problem today, November 4, 2016. AirBNB claimed a problem with payment on my booking. No explanation, and my credit card is fine. Evidence points to a problem on AirBNB’s side. I received an insulting email that my account is suspended. Can you imagine if a hotel treated customers this way? I’m a high-rate corporate traveler, and the hotels treat me like royalty. This is unacceptable. Now I know I’ll be wasting my time trying to work this out with AirBNB. Moving on.

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