https://www.airbnbhell.com/airbnb-considers-loud-air-conditioner-extenuating-circumstance/ Uncensored Airbnb Stories from Hosts & Guests Wed, 28 Feb 2018 01:03:37 +0000 hourly 1 https://wordpress.org/?v=6.8.3 https://www.airbnbhell.com/airbnb-considers-loud-air-conditioner-extenuating-circumstance/comment-page-1/#comment-22342 Wed, 28 Feb 2018 01:03:37 +0000 https://www.airbnbhell.com/6-month-reservation-cancelled-due-to-a-loud-air-conditoner-in-which-airbnb-considered-an-extenuating-circumstance/#comment-22342 Regarding the refund to your guest for AC and bug decided as ‘extenuating circumstances’ — My understanding is that the guest’s first month payment for a long term stay is nonrefundable per your cancellation policy, after which, the guest may cancel with 30 days notice. It’s month to month type of agreement for long term stays through AIRBNB. So the most you would get is 30 days rent, assuming they cancelled for the balance of the term. Now, extenuating circumstances is an ‘all bets are off’ provision that AIRBNB invokes generously, broadly and destructively. It is possibly the most pernicious and potentially illegal policy that AIRBNB has. Many hosts have lost, and some of us have lost big money that wasn’t nonrecoverable. That all said, the AC and bug do not match any of the categories, in my reading. Moreover, when a stay is 30 days or longer (or whatever the precise day count is for your city) the relationship officially becomes one of landlord and tenant, which is governed by state laws, which would better protect you in this instance. AIRBNB can and does assert that their policies prevail in everything, but a court might overrule that for a long term landlord-tenant relationship such as this. I believe the city/state would insist that you be given a reasonable opportunity and time frame to rectify the defects and to present counter evidence that the tenant had pre-viewed the property and accepted it, including the AC. In short, AIRBNB does many things that are legally suspect, and I have to believe they would lose grandly in a court of law, but many hosts have made themselves too dependent on this platform and are too fearful to speak out or take legal action. Wish you the best.

]]> https://www.airbnbhell.com/airbnb-considers-loud-air-conditioner-extenuating-circumstance/comment-page-1/#comment-20449 Tue, 21 Nov 2017 06:50:51 +0000 https://www.airbnbhell.com/6-month-reservation-cancelled-due-to-a-loud-air-conditoner-in-which-airbnb-considered-an-extenuating-circumstance/#comment-20449 Is it legal to rent a whole flat out on airbnb in New York city with the housing crisis? Why not do a regular sublet? Airbnb doesn’t give a damn about hosts or guests. I would sue them (if you rented out legally of course)

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