Comments on: Airbnb Charged Full Amount… And Then Kept Charging https://www.airbnbhell.com/airbnb-charged-full-amount-and-then-kept-charging/ Uncensored Airbnb Stories from Hosts & Guests Sun, 10 Jun 2018 09:36:31 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Alison https://www.airbnbhell.com/airbnb-charged-full-amount-and-then-kept-charging/comment-page-1/#comment-23144 Sun, 10 Jun 2018 09:36:31 +0000 https://www.airbnbhell.com/airbnb-charged-rental-amount-twice/#comment-23144 In reply to Didi.

“they don’t speak plain English”? Reading your disastrous level of English did you mean plain pigeon English? “costumer service” hahaha wanna get stitched up:)

]]> By: Didi https://www.airbnbhell.com/airbnb-charged-full-amount-and-then-kept-charging/comment-page-1/#comment-23142 Sat, 09 Jun 2018 17:41:53 +0000 https://www.airbnbhell.com/airbnb-charged-rental-amount-twice/#comment-23142 I booked early according to their cancellation policy u get a full refund within 48 hrs of booking and at least 14 days before the check in time and u get half refund if u cancel at least 7 days before the Check in time . My understanding is that i can get a full refund between 48 if booking and 14 days before the check in time . Today it’s still 15 days before the check in time so I still should get a full refund .
I emailed the Airbnb costumer service and said it is clearly within 48 hrs of booking and it’s over 48 so I’m not getting a full refund . Seriously ? What happen to their at least 14 days before the check in time . Was that disregard . I called the hotline and it’s from out of the country with a strange accent saying that she cannot help me bec someone is already helping me via email . But the guy from email is very rude and saying that “ at least 14 days “ and we are more than that . ( yes we are 15 days so I should be good) this people ( costumer serive ) they don’t understand plain English . They don’t know what they’re talking about . They’re so stupid .

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