Comments on: Airbnb Cancelled my Account for no Reason https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/ Uncensored Airbnb Stories from Hosts & Guests Wed, 20 Jul 2022 21:31:52 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: William https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-71999 Wed, 20 Jul 2022 21:31:52 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-71999 I have just had my airbnb account shut down with 14 future reservations a loss of $18,000 no explanation or email, I tried contacting airbnb but couldn’t even call a number to get through to anyone. If you’re a host be very careful. Bad company awful customer service.

]]> By: Farouk Deen https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-59439 Wed, 27 Oct 2021 06:02:56 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-59439 I have just suffered the exact same thing in the UK. I simply cannot fathom the decision making at board level that has led to this level of poor customer ‘service’ . . .I haven’t experienced communication this thoroughly bad

]]> By: chris https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-52086 Thu, 08 Jul 2021 22:56:35 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-52086 I know it is their company and their rules, but is there a higher power that can get involved? Those this meet the criteria for a class action lawsuit?

]]> By: Nj https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-48970 Sat, 17 Apr 2021 00:57:37 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-48970 Just got my account cancelled today for similar things. 100% positive review from previous booking and canceled, reinstated, and cancelled without any reason. I got a call a couple days ago when my account was first re-instated, the person couldn’t really tell me why but did tell me.

]]> By: Sunny https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-48730 Sun, 11 Apr 2021 16:15:42 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-48730 Me toooooo. Like way to take away my viable forms of living when I’m not working at my remote fishing resort…. no explanation at all, just copy and pasted the same email every time. Such a joke.

]]> By: Catherine https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-43699 Sun, 24 Jan 2021 23:07:30 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-43699 The same exact thing happened to me!! I used Airbnb for a long time and one day I went to sign in to browse rentals and it said the same message. I hadn’t even booked a property in over year and it disabled my account forever. And they won’t tell me why! It made no sense at all and no one could help me. When I did talk to someone they said they reserve the right to disable my account at anytime and do not have to give me a reason why. It has been two years and I still am so confused.

]]> By: Brian https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-43075 Tue, 05 Jan 2021 15:47:29 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-43075 We booked a trip in January 2020 for a wedding in June 2020. Because of Covid, the wedding was postponed a year and we negotiated with the host to merely change the date of our reservation. Fast forward to January 2021, my account was fraudulently charged almost $1,800 for a trip to Peru we did not book. After my credit card company detected fraud and refunded the amount (with no help from AirBnB), my AirBnB account was locked/suspended shortly after. With a suspended account, all upcoming trips are automatically cancelled. The trip we paid for in January 2020 for almost $900 was now refunded to us (no reason provided), and the host re-posted the listing for almost $1,500 to reflect today’s prices.

After 10+ phone conversations with different AirBnB representatives, the customer service is horrendous and I would not recommend anyone to ever use this service again. They will not re-book our trip for the original price we paid, they will not eat the difference and pay the higher price due to their error, and they will provide absolute NO REASONS why my account was fraudulently charged, why it was suspended, and why our future trip was cancelled. Nobody has an answer to anything and I keep getting promised call-backs, yet nobody has called me and I have engaged every conversation. On top of a fraudulent charge, our trip pre-planned over a year ago is now cancelled with no resolution. A Double Whammy!

]]> By: Kaye https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-38797 Sat, 19 Sep 2020 18:23:48 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-38797 Today is Sept 19, 2020. My daughter booked a condo. The owner agreed to let us have a family dinner of 10 guest. Suddenly, my daughter was banned. She never used RBNB before. So disappointed!

]]> By: Michael Skaggs https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-34814 Thu, 19 Mar 2020 21:24:50 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-34814 I had the same thing JUST happen this morning! Totally ruined my wife and my plans this month! No explanation at all! And your correct no way to contact them immediately. I have been scrambling to find another accommodation and debating whether or not to try and create a new account with this company?

]]> By: Jessica berkel https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/comment-page-1/#comment-34667 Fri, 13 Mar 2020 12:21:48 +0000 https://www.airbnbhell.com/airbnb-cancelled-my-account-for-no-reason/#comment-34667 I am honestly dreading this happening to me. As a traveler and as a host its worrying.

]]>