Comments on: Airbnb Cancellations: All Corona, Hold the Virus https://www.airbnbhell.com/airbnb-cancellations-all-corona-hold-the-virus/ Uncensored Airbnb Stories from Hosts & Guests Sun, 29 Mar 2020 19:06:43 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: V https://www.airbnbhell.com/airbnb-cancellations-all-corona-hold-the-virus/comment-page-1/#comment-35118 Sun, 29 Mar 2020 19:06:43 +0000 https://www.airbnbhell.com/all-corona-hold-the-virus/#comment-35118 Sign a petition about AirBnB’s lack of adequate emergency policy:

https://www.change.org/p/airbnb-change-airbnb-s-emergency-cancellation-policies/dashboard?source_location=user_profile_started

]]> By: Edna https://www.airbnbhell.com/airbnb-cancellations-all-corona-hold-the-virus/comment-page-1/#comment-35070 Fri, 27 Mar 2020 04:35:44 +0000 https://www.airbnbhell.com/all-corona-hold-the-virus/#comment-35070 I wish the refund would apply for all booking made before the 14th of March. It only applies if the check in date is 14th of April or earlier. My host in Barcelona rejected my refund request even though in Australia, we have been banned from travelling overseas indefinitely, and despite of the situation being completely out of control in Spain. Where is the compassion for people? I am completely disgusted and this is totally unfair to consumers.
The extenuating circumstances policy at the time of booking should apply, not this policy that they have decided to tweak to only favour some bookings. Any bookings made before the 14th of March should be able to get a full refund.
Totally ridiculous and unfair!! I will do whatever it takes to get my money back, and it’s not so much about the money, it’s about the principle.

]]> By: Edna https://www.airbnbhell.com/airbnb-cancellations-all-corona-hold-the-virus/comment-page-1/#comment-35069 Fri, 27 Mar 2020 04:16:49 +0000 https://www.airbnbhell.com/all-corona-hold-the-virus/#comment-35069 Not all bookings made before the 14th of March are covered though. Only bookings with check-in date 14th of April or earlier are covered. I made a reservation on the 1st of February in Barcelona, but with a later check-in date, and the host rejected my refund request, even though the situation in Spain is out of control. All bookings made before the pandemic was declared should be covered!
In Australia we have been advised against all overseas travel indefinitely and this was still not a good enough reason to get a refund. This is totally unfair to consumers and it disgusts me. Even airlines are happy to provide vouchers for future,worth thousands of dollars, and Airbnb can’t do that for us, instead they tweak their policy to only favour some bookings. I will do whatever it takes to get my money back.I am seriously beyond angry and disappointed.

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