Comments on: Airbnb Believes Lying Guests With No Proof

By: Alexis

Alexis — Wed, 25 Apr 2018 11:04:20 +0000

Can you not rate these guests with a low rating, stating they were rude and made up lies about your property/their stay? This would warn other hosts so any future hosts might decide to reject a booking request from these people.

By: Lauren

Lauren — Wed, 18 Apr 2018 01:34:04 +0000

Wow, reading your comment I relate what you mean! But for me it was the other way around. My host posted lies about me in a bad review, and when I told AirB&B that I could prove he was lying and asked them to take it down, they said they wouldn’t. AirB&B has been ignoring me ever since, but still sends me automated emails on how to be a better guest. This is incredibly disheartening when I know what he said wasn’t accurate!

By: pissed off AIRBNB HOST

pissed off AIRBNB HOST — Fri, 06 Apr 2018 18:57:14 +0000

Pumkin – that never worked for me. I had to delete that listing. Those guest lied two times. What I have learned is that once a guest asks for something, they want it but if there is an extra charge, they change their mind and then use the resource anyway. Like pay for 4 people and 9 people show. Don’t want to pay for their pet even though it is clearly in the listing as an add on. Come on – AIRBNB – I can’t give away my home below cost.

By: Mark Beard

Mark Beard — Thu, 05 Apr 2018 08:37:30 +0000

Try and get it removed as pumpkin suggested. But don’t stress. Twice our place has been rated as a 3 with no complaints whatsoever. We are now on 740 reviews with 96% of them being 5 Stars. Thankfully those miserable guests are in the minority.

By: Pumpkin

Pumpkin — Wed, 04 Apr 2018 19:21:31 +0000

Send a firm message to Airbnb support that this review does not respect review guidelines and you would like to see it removed. That usually does the trick:)