Comments on: Airbnb Allows Scammers to Disrupt Bookings

By: Fiona

Fiona — Wed, 03 Apr 2019 07:52:15 +0000

You are in a financial position that allows you the resources to book a home for $7000, a fraudulently discounted price from the original sum. It is unjust that you were misled but you were awarded $1000 for a mere inconvenience. You do not have a right to the additional amount, as it is accurate to the true property listing. You deserve no one’s pity. Your rudeness to the customer support clearly indicates your alienation from the working class. Get over yourself.

By: Anne

Anne — Sun, 31 Mar 2019 18:17:25 +0000

You booked a property from a scammer for less than the real owner of the real property would have charged. You got a refund in full plus $1000 for the super cheap amount paid to the scammer. That doesn’t alleviate what you should have paid to the real owner for the real property. Forget the scammer was involved and you would have the pay the full amount anyway.

This is no different than if I gave Person A $1000 for a car which it turns out they didn’t have. I got my $1000 back and the car ad listing service gave me $100 for my trouble. I end up purchasing the car from person B for the actual market price of $2000. The car ad listing service doesn’t owe me anything!

By: KimmyD

KimmyD — Sun, 24 Mar 2019 02:56:49 +0000

If Airbnb was a reputable company that cared about their customers they would have immediately covered all additional costs associated with scams on their platform.

it is also abhorrent that the scammers profile and additional listings were not immediately removed when Airbnb was first notified of the scam.

This alone shows that Airbnb has little interest in protecting consumers on their platform. This lady is out $960 and they refuse to make her whole.

Airbnb, you should be ashamed.

By: KimmyD

KimmyD — Sun, 24 Mar 2019 02:44:27 +0000

In reply to Sue Ellen. Did you actually read the whole thing???!! Read it again and you'll figure it out, lol.

By: Brian Pan

Brian Pan — Sat, 23 Mar 2019 21:59:59 +0000

I’m not sure I am understanding your problem. Airbnb doesn’t pay the host until 72 hours after your check in. So if you never checked in, how is the scanner profiting?

By: Guest

Guest — Wed, 20 Mar 2019 20:45:00 +0000

You may have a pretty good case for fraud and punitive damages against the fake host. You need someone licensed in Florida to sue the fake host for your exra trouble & stress & for punitive damages. Their identity could be subpoened from AirBnB, and then you could garnish their AirBnB receipts for your award. You can also write a letter to the district attorney for the city wherethe rental is. May be too much trouble, or it could be interesting.

By: Sue Ellen

Sue Ellen — Wed, 20 Mar 2019 19:39:46 +0000

Right…..what exactly is the scam here? Host cancelled and based on his cancellation policy you were refunded the full amount + an additional $1000,

By: Joanna Billington

Joanna Billington — Wed, 20 Mar 2019 16:10:40 +0000

Very sad story….and this happens more often than most would think. I am the owner of a property that is being illegally advertised by a host on Airbnb. I’ve sent over 50 requests to pull the ad down for my property and Airbnb has done nothing. I feel sorry for all the folks renting and then being canceled on last minute. This is a huge problem and I have hired an attorney in Los Angeles to research what can be done here. The damage from your public posts will most likely cost Airbnb a lot more than $1000 dollars…..they didn’t make a very good business decision not to refund your money. Good luck!