regards,

jess

Airbnb is far from perfect, but it is a booking platform, period, and whoever posts their property there is the one who has the direct relationship with them and has to work with their rules.

In the US, property managers have to be licensed and work under a contract with property owners.

From what you shared, you hired a property manager to be your “middle man,” so there should be a contract which elucidates your business arrangement; everyone’s responsibilities including security deposits for damages, the division of earnings and mechanisms for that. Many online booking platforms pay monthly. A property manager may do the same. It all depends on the contract.

If the property manager contracted with airbnb on your behalf, that person would be the primary airbnb contact. A “co-host” can be allowed various levels of access, and it can be arranged for your “cut” to be automatically forwarded to your account, and likewise with your property manager.

Damages get more complicated. It would be wise for you to go to the Airbnb website and read the policy and “terms and conditions” if you don’t trust your hired help and have questions about how things work there or hire legal counsel to do the same.

If you are the legal property owner, you do have rights, but it is not airbnb’s responsibility to monitor your relationship with your property manager. It is yours….unless your property has been posted there without your consent.

If you feel you are being cheated/your contract is not being honored by the property manager, you’d best seek legal advice to address your interests.