Comments on: Account Deleted After Guest Used Dodgy Credit Card

By: Sander

Sander — Wed, 11 Sep 2019 12:10:20 +0000

You did violate the terms.
You accepted a booking in which the guest who booked never checked in.
The person who makes the booking must do the check in. It’s in the terms.

By: Mike Samra

Mike Samra — Mon, 17 Jun 2019 00:36:58 +0000

Just move over to vacaout.com… a new company that doesn’t charge the host any fee, just the guest.. i created a host account and it’s a loooot better than airbnb

check them out and start to host there and spread the word about them. i recently found out they are bunch of previous host members with airbnb and shocked the amount of money airbnb charges the host

By: John

John — Sun, 02 Jun 2019 21:33:34 +0000

Yes … it is very true how airbnb will punish hosts for ANY problems on the “profit platform”.

Here is what I have found:
1.)Hosts are penalized by decreased rankings of listing for ANY cancellations, declines. They will tell you over and over that the host is no penalized or punished … but they will never elaborate on the one way they do penalize you … as in ranking of your listing to hide it.

2.)False ranking is accomplished by airbnb by using code that places your listing higher than it really is in a search. It will do this using your logged in status and cookies. If you have a friend try to search for your listing (on a computer that you have never logged into your account) you will see the true rank, or placement of your listing. Keep in mind to tell your friend to not select dates and perform a default search with NO filters to see your true rank.

3.)Airbnb also uses other unethical methods to maximize profits while they confuse, discriminate and essentially abuse guests and hosts. Here are some of the more popular methods.
a.)Reduce rank of or remove lisitings that do not have instant booking.
b.)Reduce rank of or remove lisitings that do not have lockbox for self checkin.
c.)Reduce rank of or remove lisitings that have many calls to airbnb CS.
d.)Reduce rank of or remove lisitings that use other platforms.
e.)Reduce rank of or remove lisitings that do not conform to “suggested pricing” even if the pricing is wrong!

By: Anne

Anne — Sat, 01 Jun 2019 21:11:33 +0000

Sadly Airbnb has a record of protecting guests interests instead of hosts. With the popularity of Airbnb increasing the scams are increasing too.

I Am always amazed at guests who are lured to book & pay off the Airbnb platform for a great price and feel Airbnb and/or the pirated host owes them a refund.

Unfortunately as hosts when our accounts are hacked or copied onto a fraudulent site, we get penalized.

List as soon as you can on another site like VRBO and get the rentals started again.

Consider this one a tough lesson.