Not Paying Attention to House Rules Can Cost You

I had a flight to Zurich two weeks ago. When I was boarding, I made a booking on Airbnb at the last moment, like I always do. This is my travel life style; everything is booked at the last minute, and I thought no host would complain about it. Anyway, I booked it, they charged my card, and after a while this host in Zurich said that I could not check in at the time I wanted (1-2:00 PM) and I needed to wait for him until 9:00 PM. For me, after a long flight the last thing I want to do is wait seven hours with luggage, tired in the airport. Of course I wanted to arrive, take a shower, sleep, and then explore the city.

When I saw his reply that he only checks in guests at 9:00 PM and later, I said he could cancel my booking. He rudely said no, that this was my problem for not looking at the house rules on his profile page before I booked. I checked his page, and it was my mistake. I totally agreed with him and asked him what I could do now. I had already paid. Again, I was completely okay with this being my mistake, because I made the booking in a hurry before my departure. However, from the beginning I saw a rude attitude in his messages and honestly did not want to see his face. Even though I had already paid, self respect is more important than the fifty dollars I paid.

I arrived in Zurich, met my friends for coffee, and told them the story that I had to wait for host until 9:00, and that the host didn’t sound like a host. My friends told me I could stay with them, and forget about paying 50 USD for an Airbnb. I was very happy. That evening this rude host started asking me where I was, and why I was late. Really? I rented a room at his place, where he lives, not the entire home, and he wrote in his profile that checking in anytime from 9:00 PM until 3:00 AM was fine. Why should I hurry? He would be home all this time, waiting for me and his other guests, because this is somehow extra income for him. Why would he tell me he is not a hotel and I most arrive at the time which we agreed upon?

What is it, if not a hotel? The moment you start to get any money from a guest it’s called rent, and I’m his customer. I wanted to write a negative comment about him, but was busy with my travels. Now Airbnb is saying I can’t write a comment after 14 days, which is sad, because he wrote a comment about me. I don’t know how to remove it, or how to write and report about him.