I’m not yet a host yet but I have been trying. I became a member of Airbnb last November and got an inquiry for a booking in the first week of January 2017. I was on vacation and just received the last reminder from Airbnb to respond to a guest inquiry about our place in Kalimpong. As bad luck would have it, the network was pure hell where I was, so in the midst of a communication with the guest, I was cut off and sadly could not restore it again even though I tried my best. Hence, I missed my first guest. Whenever I could connect to Airbnb, I did try to explain the prevailing problem with the network and they were very cooperative in extending help. Subsequently, I came back from my vacation and was waiting for some kind of activity to happen and it did… Airbnb said my account was suspended temporarily due to protection. I was stunned; I know I can offer a beautiful homestay for guests and they will be truly happy but I do not have control over the internet which is intermittent at best. The hills in India are beautifully quaint but not up to coping with the efficiency and skill needed to interact with Airbnb. I must say it was fun while it lasted but anyone is welcome to come here and enjoy the stay with or without Airbnb. It’s time to look for other platforms. Thanks for your time and interest.
Hey,
Sorry to hear about this, but I’d imagine it might be due to locations and weird logins, maybe the system flagged it. Maybe give them a call and see what’s up?